BRMi is seeking a Web & Mobile Content Specialist to assist in the development and maintenance of Navy Federal’s digital content strategy on web and mobile channels. Implement and monitor Navy Federal’s online and digital properties for usability, relevance and member engagement in support of the corporate marketing plan and brand. Collaborate with Marketing and Digital staff and other internal business units/vendors to ensure timely/accurate implementation of digital content enhancements/requirements to support business needs and member experience.
*** Hybrid in Vienna VA 2 days per week.
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Responsibilities Author, QA and publish content within Adobe Experience Manager to support Marketing & Business initiativesAnalyze and report content initiative results and make recommendations for future campaigns and projects Collaborate with the User Experience (UX) and Digital teams as content management lead for new feature creationConduct content audits across channels to support business needs and identify deviations from approved content strategy and recommend corrective actionPartner in the create, maintenance, and execution of the digital content calendarDevelop/recommend changes to improve usability of digital content , functionality, interactivity, and usability of site(s) to managementServe as expert in Mobile content management, providing training and creating documentation as needed to assist other content contributorsRepresent Web & Content Strategy team at meetings with business units and other Marketing teamsReview all content and digital/online properties to ensure compliance with corporate brand standards, marketing style guides, and legal requirementsTrack/coordinate implementation of digital content enhancements/development and ensure deadlines are metWork with internal content authors and designers to ensure content meet digital best practicesPerforms other duties as appropriate Qualifications Bachelor’s Degree in a related field or the equivalent combination of training, education, and experienceEffective verbal and written communications skillsExperience in content delivery, management, retrieval systems and production for high traffic websites (Adobe Experience Manager)Experience in translating complex concepts, customer needs, motivations and behaviors into easy-to-understand interactive experiences and deliverablesExperience in using web analytics software (Adobe Analytics)Knowledge in interactive usability best practices and conceptsKnowledge of interactive design and information architecture related to content strategyKnowledge of SEO strategy as applied to contentMaintain current knowledge of digital and online technologies, best practices, trends, issues, editing and authoring toolsManaging multiple priorities independently and/or in a team environment to achieve goalsOrganizational, planning and time management skillsSkill influencing and building consensus with business partnersSkill navigating multiple screens and PC applications and adapting to new technologiesDesired - Bachelor’s Degree in Journalism, Communications, Marketing, Information Technology or related fieldDesired - HTML skills, including knowledge of CSS, JavaScriptDesired - Experience in various content management systems (Adobe Experience Manager preferred)Desired - Knowledge of the financial services environment and Navy Federal's functions, policies, procedures, products, and servicesDesired - Experience working in a demanding, fast paced, creative environment similar to an advertising agency
** BRMi will not sponsor applicants for work visas for this position.**
**This is a W2 opportunity only**
EOE/Minorities/Females/Vet/Disabled
We are an equal opportunity employer that values diversity and commitment at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, age, marital status, physical or mental disability, medical condition, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes.
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