Job Description:
WebMethods 8.2 & 9.5(for Upgrade) Administration and maintenance skills on Integration Servers, MWS, Broker Servers & CentraSite.
·Need to have good communication skills.
·Would need commitment on a minimum of 12 months for resource plan.
·Need to be collocated.
·To be able to provide coverage if required on occasions such as Thanksgiving holidays, spring sale etc.
·Biz hours (offshore) – min of 8 hours of desk support and on call support when required.
·Should be able to shift the work hours to facilitate weekly calls with onsite team.
·Should be able to shift/adjust the offshore work timings to facilitate overlap with onsite team during Daylight saving switchover.
·Off Biz hours/Weekends/Holidays – On call support as required (should be equipped with phone and laptop).
Typical activities expected out of offshore team.
· wM Upgrade project (8.2 & 9.5).
o Minor code changes as part of wM Upgrade project.
o Support Testing with LTC team.
·Integration Server, MWS, Broker Server, CentraSite Installation, configuration, administration and maintenance.
·Server Environment Monitoring.
· Weekly status report generation.
·Capacity Planning
·Documentation for DR activities.
·Server Restarts.
·Patch/Fixes/Service Pack upgrades.
·Support SAG SRs.
·Develop utility, reusable tools.
·Coordinate/provide offshore support with wM/MQ/Other Service Delivery teams.