Mount Shasta, CA, 96067, USA
2 days ago
Website Product Manager
About Us: The Shift Network empowers a global network of more than 2.5 million people to live their full potential through education, media, and trainings featuring leading wisdom keepers and visionaries. Responsibilities: + Lead the selection and implementation of an eCommerce system, ensuring alignment with business needs and technical capabilities + Define and execute the roadmap for website upgrades, customer experience improvements, and marketing funnel optimizations + Work closely with cross-functional teams, including marketing, finance, customer experience, development and design to ensure seamless execution of product initiatives + Facilitate communication between business owners and the development team to align priorities and expectations + Own the product lifecycle from requirements gathering, solution design, and user story writing to development, testing, and post-launch analysis + Conduct competitive research and customer analysis to identify opportunities for differentiation and business growth + Monitor and analyze key performance metrics to continuously improve the digital experience and drive business results + Provide mentorship to a junior Project Manager, helping them develop their skills and ensuring smooth project execution + Champion a customer-first mindset, ensuring that our digital products serve both business objectives and user needs effectively + Other duties, as assigned Qualifications and Characteristics Desired: + 5+ years of experience in product management, with a strong focus on eCommerce, eLearning and website optimization + Proven experience selecting and implementing an eCommerce platform (Big Commerce experience is preferred) + Strong understanding of user experience (UX), website architecture, and conversion rate optimization + Ability to communicate effectively with both technical and non-technical stakeholders + Experience leading website redesigns, including working with developers and designers to enhance usability and performance + Knowledge of digital marketing funnels and customer journey optimization + Strong analytical and problem-solving skills, with the ability to make data-driven decisions + Familiarity with Agile methodologies and the ability to work effectively in an iterative development environment + Experience using Slack, Zoom, Asana and preference for using Confluence and Airtable + Passion for transformational learning and familiarity with The Shift Network’s programs and offerings + Self-motivated, highly organized, and comfortable working remotely with a small, dedicated team Benefits for Full-time Employees: + Paid Time Off – rich package including Company Holidays, PTO and Vacation) + Insurance – health, dental, vision and life + 401k match + Courses and app access + Experience of a lifetime working alongside like-minded, like-hearted professionals If you are a job seeker with a disability and require reasonable accommodation to apply for this position, you can request a reasonable accommodation by sending an email to employment@theshiftnetwork.com The Shift Network recognizes Diversity as the presence of differences which includes race, gender, religion, sexual orientation, ethnicity, nationality, socioeconomic status, language, (dis)ability, age, religious commitment, or political perspective and also includes differences in principles, values, thoughts, and beliefs. Diversity of thought and experience are vital to building a personal Shift experience, representative of the world in which we live. If you can demonstrate the abilities and characteristics matched to those listed above, we want to hear from you! https://theshiftnetwork.com/Notice-At-Collection Department Human Resources Employment Type Full-Time Minimum Experience Experienced Compensation $73,000-$87,000 DOQ
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