About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
About the role
Responsible for providing administrative and sales support to the Wedding & Catering Managers and Director while being familiar with all aspects of the catering planning process. Taking care administrative jobs and providing back up support to the Conference Services and Wedding Sales Teams, regardless weekends.
What you will do
Receive, qualify and assign incoming telephone leads in accordance with Four Seasons StandardsPrepare accurate catering proposals and contracts, using proper files such as MS Word Adobe PDF, etc.Answer client correspondence as needed by Catering Sales Team to provide sales support. Maintain the various Catering file systems, both electronic and paper, including Account Files. Operate a variety of electronic and manual office resources, including but not limited to laser printers, multi-function copy machines, fax machines, Vocera. Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and Planning Committee. Respond according to the crisis management plan to any resort emergency or safety situation.What you bring
College education preferred
A minimum of 2+years of previous hotel/resort experience is a big plus.
*F&B, catering or sales experience with administrative skills strongly preferred.
Japanese and English speaking preferred
What we offer:
Skills and Abilities:
Exceptional organizational skills. Attention to detail. Ability to multitask while staying focused on all details. Required clerical responsibilities include typing, filing, scanning, photocopying. Able to handle a large volume of telephone calls in an efficient and courteous manner. Proficient in MS Word, Excel, Internet, Outlook, and ability to learn Golden Sales & Catering (ie. Delphi). Food and Beverage knowledge is a plus. Strategic thinker.Schedule & Hours:
Full-time position
Eight-hour shift, must have flexibility in availability to work according to business volume. (early mornings, days, evenings, overnights, or weekends.)