Description

To learn more about Martin Marietta and our ONE team, visit careersthatcrush.com. 
Are you ready to start a new career with a LEADER in the industry and WORLD CLASS team!What we offer:Competitive hourly pay with OT opportunities Annual Pay IncreasesPTO Available as of DAY ONEOpportunities to grow with companyGuaranteed to be home every day401(k) plan with company matchEmployee Pension plan (at no cost to employees)Full Medical, Health & Wellness Benefits start on FIRST DAY

Position Summary

Responsible for taking customer orders, quoting small jobs, and dispatching trucks to multiple plants for the utilization of shipping & receiving of products. Coordinate and assign customer orders to specific plants for shipping & receiving based on product availability and delivery location. Monitor multiple locations throughout the day to be able to schedule customer orders and coordinate the movement of trucks from plant to plant. Maintain daily communication with weighmasters to coordinate and manage trucks to ensure we get max utilization of our truck fleet. Give daily guidance and leadership to all weighmasters. The goal is to work as a team to be able to successfully complete all customer orders and exceed customer expectation.  Must be able to learn and effectively perform all dispatching responsibilities.

Position is located in Kingwood, TX

Essential Job Responsibilities 

Check with trucking coordinators as to number of trucks available for today and future businessCheck on any cancellations or delays in today’s business and report to key personnel Run current and future schedules (be able to run daily excel reports) Learn how to problem solve in relation to customer service issuesHandle heavy volume of telephone callsLearn to schedule business for the day & future datesHandle customer (internal & external) orders   Be able to multi-task and apply the necessary skills to manage daily operation Be able to effectively communicate with Key personnel on any changes do the dispatch schedule Work with truck coordinators on moving orders on schedule as changes occur Learn to answer customers questions as to progress of their ongoing jobs Be able to problem solve and find solutions Communicate with Weighmasters on changes to Dispatch Schedule throughout the day Manage the dispatch schedule to ensure all customer orders/Jobs are complete Learn to check verbal orders in order entry to verify that information is correct Other duties as assigned

Minimum Education and Experience

High School Diploma or equivalentExperience in Aggregate production, Construction or related industries.Experience in high volume call center settingBilingual Preferred

Knowledge Skills and Abilities

Sales aptitude in dealing with customersDemonstrates good negotiating skills and displays empathyUses good verbal communication skills and telephone techniqueAbility to plan, organize, execute, and troubleshootProven record of dependabilityGood attention to detailAnalytical and decision-making capabilitiesMust be a team playerExperience in analytical aggregate distribution or in the industryMust be able to work in a stressful environment with multiple and conflicting demandsMust be a self-starter and a team playerMust be willing and able to learn all aspects of the Automated Dispatch System

Delivery Tracking

Capable of tracking trucks as they deliver productManage the board for when trucks are being loaded, delivering and returning to the yard.Assist Logistics manager with real time information to make timely decisions that transfer assets due to plant down time or emergency situations.

Ticketing

Learn to write up tickets for any hourly work or waiting timeLearn to monitor jobs:  determine if delivery rates are correct; if jobs can be started earlier, or if there are going to be delays on P.M. jobsInform team of customer cancellationsInform maintenance of plant problemsLearn to move trucks from plant to plant as need arisesLearn to record any unusual situation that occurs on a job on corresponding verbal order for future referenceAssist Drivers in finding job sitesGet assistance to Drivers in emergenciesInform Customer Representatives of problems on jobs that need their expertise and/or assistanceLearn to take orders for current day and/or future delivery as neededLearn to make moves or changes in orders for customersAnswer questions regarding schedule from Production Coordinators and Customer RepresentativesOther duties as required

Future Business

Learn to determine if order is in schedule for next dayLearn to take phone calls and schedule business for next day and up to 90 days in the futureLearn to verify with shop on number of trucks available for next dayInform Customer Representatives about problems with the next day businessAttend safety meetingsWork to improve relations with customersLearn to compute Drivers' load schedule for next dayOther duties as required

Physical Requirements

Must be able to communicate clearly on telephone Must be able to use office equipment including PC, adding machine, fax machine, printers, etc. for up to 12 hours per day. Must be able to walk on uneven and / or slippery ground. Must be able to work up to 12 hours per day for extended periods.Must be able to work in an indoor office setting. 

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

A member of the S&P 500 Index, Martin Marietta is an American-based company and a leading supplier of heavy building materials – including aggregates, cement, ready-mixed concrete and asphalt. Through a network of operations spanning 28 states, Canada and the Bahamas, dedicated Martin Marietta teams supply the foundational resources upon which our communities thrive. Martin Marietta's Magnesia Specialties business produces high-purity magnesia and dolomitic lime products used worldwide in environmental, industrial, agricultural and specialty applications. At Martin Marietta, we strive to work with the best and the brightest – those who have the potential to become our company's future leaders. Each of our roughly 9,500 people shares a common purpose regardless of their professional role or work environment. Together, we utilize our diverse skills and experiences to drive our company and its extraordinary culture forward. Our aim is to build on our foundation of success and help values-driven and hardworking people realize their full potential. When you decide to invest your career in Martin Marietta, you'll know what it's like to be respected, challenged and rewarded.  In return, we offer a highly competitive benefits package, including:  

 

·         Medical·         Prescription Drug·         Dental·         Vision·         Health Care Reimbursement Account·         Dependent Care Reimbursement Account·         Wellness Programs·         Employee Assistance Plan·         Paid Holidays and Vacation·         401(k) with Company matching·         Pension·         Salary Continuation – Short-Term Disability·         Long-Term Disability Options·         Employee Life Insurance·         Spouse & Dependent Life Insurance·         Business Travel Accident Insurance·         Direct Deposit Payroll·         Educational/Tuition Assistance Plan·         College Scholarship Program – for dependent children·         Matching Gift Program·         New Auto Purchase Discount Plans

 

 At Martin Marietta, we are proud to be an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and teammates. We celebrate diversity and commit that qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

At Martin Marietta we are proud to be an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and teammates. We celebrate diversity and commit that qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.