Provides virtual telephonic wellness focused assessment, consultation, education, and referrals. May provide support to the triage team for assessments and critical incident response. When required, supports non-medical counseling services.

Provides virtual wellness coaching to participants/members utilizing coach methodologies to include motivational interviewing skills with a goal to solicit change for achieving personal wellness goals.

Assesses for confidence in goal achievement and monitors progress on goal attainment during each coaching session.

Advises and educates on the important requirements for a healthy lifestyle. Assists in identifying risk factors. 

Provides program information and education about EAP services, guidelines, and policies in an accurate and courteous manner.

Collaborates with internal/external resources providing a comprehensive plan of care with appropriately defined interventions.

Disseminates surveys to members to evaluate member satisfaction and program success.

Documents participant contact and activities in accordance with Standard Operating Procedures.

Demonstrates flexibility in areas such as job duties and schedule to aid in providing quality program delivery and being a member of a high-performance team.

May provide non-medical counseling, assist in participant intake triage and requests for critical incident response. 

All other duties as assigned.

Other Job Requirements

Responsibilities

Master's degree in behavioral health or related field.

Licensure at the independent level.

2+ years of clinical experience after receiving degree.

Demonstrated experience in wellness coaching.

Sensitively and compassionately responds to participants. 

Demonstrates knowledge and expertise in wellness coaching, solution-focused, problem-solving counseling, and crisis intervention.

Interacts effectively at all levels both within the company and with external customers.

Effectively manages caseload and documentation requirements

Meets productivity targets and quality management expectations.

Experienced and demonstrates skill in using technology applications.

Develops effective working relationships with peers within and across organizational lines.

Comfortable with ambiguity and stress while handling a variety of assignments.

Maintain a positive, achievement-oriented attitude and consistent in accomplishing expected objectives.

General Job Information

Title

Wellness Counselor

Grade

24

Work Experience - Required

Behavioral Health

Work Experience - Preferred

Education - Required

Master's - Behavioral Health

Education - Preferred

License and Certifications - Required

Current licensure required for this position that meets State, Commonwealth or customer-specific requirements - Care Mgmt, Must be an independently licensed behavioral health clinician - Care Mgmt

License and Certifications - Preferred

Salary Range

Salary Minimum:

$58,440

Salary Maximum:

$93,500

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.

This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.

Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.