Wellness Manager (Spa Manager)
Rosewood Hotels and Resorts
Job Description ESSENTIAL DUTIES AND RESPONSIBILITIESManage and administer all Wellness operations to include, but not limited to, guest service, product quality and innovation, merchandising and revenue generationCollect and analyze current Wellness trends, develop and implement new ideas and drive its innovation under the guidance of the Director of WellnessMonitor and develop team performance by providing supervision and professional development, training and coaching, ensure that all associates are highly skilled and professional in their approachEnsure the highest standards of service are adhered with a seamless guest service experiencePrepare, recommend and manage the annual budgets, forecasts, marketing plans and objectives
REQUIREMENTSMinimum 7 years’ relevant working experience in a sizeable luxury spas or wellness services with at least 3 years in a similar capacityPossess excellent guest services skills, professional presentation and sophisticated interpersonal skillsConfident, enthusiastic and motivationalExcellent bilingual communication skillsStrong sense in business acumen and Wellness market trends with leadership potential
REQUIREMENTSMinimum 7 years’ relevant working experience in a sizeable luxury spas or wellness services with at least 3 years in a similar capacityPossess excellent guest services skills, professional presentation and sophisticated interpersonal skillsConfident, enthusiastic and motivationalExcellent bilingual communication skillsStrong sense in business acumen and Wellness market trends with leadership potential
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