OR, United States
3 days ago
Western Operations Leader

BGIS ITS is currently seeking a Western Business Leader to join the team in OR, US and surrounding areas.
 

Are You Looking For

A company that cares and wants you to achieve your career objective. A company that offers you flexibility on the types of rewards and recognition that align with your personal situation. A company that puts you and your career first

BGIS is that, Company. 
BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.

The Western Operations Leader position is accountable for operations management and meeting service delivery obligations, meeting all internal and external requirements, achieving budget and client satisfaction.  In addition, this role is also responsible for contributing to strategic and account management plans and objectives and people leadership.

KEY DUTIES & RESPONSIBILITIES

Engages clients in discussions to understand and anticipate needs, identify, and recommend additional services. Participates in and contributes to quarterly business reviews. Contributes to contract renewal and business development activities. Achieves client satisfaction objectives for the assigned region(s) Develops and maintains effective relationships with clients, managing client expectations. Acts as the focal point of escalation for issues pertaining to facilities within assigned region(s) Achieves profitability targets for the assigned region. Participates in, provides recommendations, and contributes to continuous improvement projects to achieve efficiency gains and cost savings. Leads the operations and maintenance activities of a portfolio of facilities along with the execution of the portfolio’s programs. Meets established metrics/key performance indicators.  Leads the operations team in the development and implementation of action plans to remediate gaps, where applicable, to ensure objectives are met. Ensures compliance to all legislated, corporate and industry-related requirements and guidelines including but not limited to environmental, health and safety, and building standard requirements. Collaborates with clients and internal stakeholders to identify project opportunities and priorities, develop, and implement projects. Partners with Procurement and Supply Chain Administration teams to source and qualify vendors, source, and procure goods and services. Lead, manage and develop a team of Division Managers that are directly responsible for the day-to-day management of mobile service technicians. Focuses on employee-oriented activities including but not limited to employee engagement, development, and performance management, hiring and retention, compensation recommendations.

KNOWLEDGE & SKILLS REQUIRED

Bachelor's degree or equivalent experience in business finance, management, administration, or related field.  Minimum 10 years of commercial leadership experience in HVAC or other skilled tech field. Highly skilled at account, facility operations and client relationship management. Demonstrated ability at managing service delivery and meeting service delivery obligations. Excellent communication, influence, persuasion, and negotiation skills. Strong organization skills with detail-oriented mindset and ability to balance multiple competing priorities. High degree of client service orientation and sense of urgency. Previous success with leading and engaging a team of individuals. Strong knowledge of emergency management, emergency preparedness and business continuity planning and execution. Expert level knowledge of health and safety requirements.  Possesses a continuous improvement and quality mindset along with a desire to continuously seek and incorporate innovative practices and technologies to deliver value to the client. Solid computer skills including Microsoft Office and Word, Excel, PowerPoint, and Outlook

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

Visit us online at https://www.bgis.com/us/careers.htm for more information. 

Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement.

The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment and training.

BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who the source of our strength have always been. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence.

This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.

Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind.

The salary range for this exempt position in the US is $130,000-140,000 a year. 

A candidate’s salary offer is determined by various factors including, but not limited to, relevant work experience, knowledge, skills, abilities, education, certifications, licenses, and location.

BGIS offers a comprehensive benefits package including medical, dental, vision, prescription coverage, health savings account, flexible spending account (both healthcare and dependent), 401(k) with a Company match, Paid Time Off, paid company holidays, short term and long-term disability, life insurance, employee assistance program, tuition reimbursement, paid parental leave, gym membership discount and team member referral bonus.

Our dedication to the principle of pay equity is steadfast. We believe in equal pay for work of equal value.

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