Welcome to our Wholesale KYC Operations Middle Office team! Are you passionate and enthusiastic about implementing controls and diligently overseeing them to safeguard the firm? If that resonates with you, then you’ve landed on the perfect spot with us. 

As a Wholesale KYC Middle Office Associate within our Commercial Bank, you will manage the Front Office relationship for business requests in KYC Onboarding, Remediation, and Renewals. Your role will involve facilitating the end-to-end client onboarding process, ensuring all due diligence documentation is sourced and delivered to the KYC Production team for incorporation into the KYC platform. You will operate in close partnership with Bankers, Operations, Credit, Legal and Compliance to provide efficient and timely on-boarding of new/existing client relationships to the JPMorganChase infrastructure.

Job Responsibilities:

Manage new business requests received from the Front Office and facilitate the KYC process end to end  Act as an SME and Due Diligence expert to guide clients through the KYC requirements and variation of documents which may fulfil due diligence requirements  Conduct in-depth analysis on the ownership structure of the client on publicly available sources (not limited to company registries) or client documentation, and seek additional confirmation or approvals as required  Work closely with the Front Office and potentially direct with clients as required, to obtain all necessary supporting evidence to full KYC due diligence Follow up with KYC production teams to ensure onboarding is completed within agreed timeframes  Liaise regularly with the business to conduct workload planning, review status of key onboardings and prioritize open requests  Interact frequently with key stakeholders such as Legal, Compliance, Credit and Operations to develop strong partnerships, eliminate roadblocks and ensure continuity of information flow across the groups  Assist Relationship Managers with overnight screening, client exits and any other KYC related tasks as required Manage personal workload and priority items and ensure timely escalation of key risks/issues to management  Keep informed of any changes to processes and procedures, regulatory change and ensure open verbal dialogue with colleagues across the region  Identify and execute process improvements, provide guidance and support on key process and technology initiatives to the business

Required qualifications, capabilities, and skills 

At least 3 years of relevant experience within KYC/Compliance/AML space   Knowledge of KYC & Client onboarding  Knowledge of multiple client types (i.e. Corporates, SPV, Trust, F.I.’s. etc.)  Strong verbal and written communication skills  Strong time management, organizational, relationship building skills  Quality client focus, strong controls mind-set and strong customer service skills(e.g. oral and written communication skills)  Prior experience of adhering to controls and compliance standards  Ability to grasp/learn concepts and procedures quickly Bachelor's degree