Are you looking for an opportunity to be a part of a great team with a winning culture, empowered to serve our customers with high-quality set of products and services maintaining the highest standards of operational excellence? You have found the right team!
As a Relationship Partner within the Commercial & Investment Bank Wholesale KYC Operations team, you will be responsible for managing the Front Office relationship for business requests in KYC Onboarding, Remediation and Renewals for India. You will facilitate the end-to-end client onboarding process, ensuring all due diligence documentation is sourced and delivered to the Wholesale Client Onboarding team to incorporate into the KYC platform. You will be part of the team which operates in close partnership with Bankers, Operations, Credit, Legal and Compliance to provide efficient and timely on-boarding of new/existing client relationships to the JP Morgan infrastructure.
Job responsibilities
Work closely with the Front Office focussing on Hong Kong MNC& HQ Corporates, Fintech/NBFIs – broker dealer, Insurance, etc. and potentially direct with clients to manage new business requests received as well on scheduled renewals from the Front Office and facilitate the KYC process end to end Act as an SME and Due Diligence expert to guide clients through the KYC requirements and variation of documents which may fulfil due diligence requirements Conduct in-depth analysis on the ownership structure of the client on publicly available sources (not limited to company registries) or client documentation, and seek additional confirmation or approvals as required Liaise regularly with the business to conduct workload planning, review status of key onboardings and prioritize open requests and with key stakeholders such as Legal, Compliance, Credit and Operations to develop strong partnerships, eliminate roadblocks and ensure continuity of information flow across the groups Manage personal workload and priority items and ensure timely escalation of key risks/issues to management maintaining timelines Keep informed of any changes to processes and procedures, regulatory change and ensure open verbal dialogue with colleagues across the region Identify and execute process improvements, provide guidance and support on key process and technology initiatives to the business
Required qualifications, capabilities, and skills
Minimum of 5 years of experience in KYC / Client Onboarding / Audit / Control / Risk / Anti-Money Laundering within the Banking Industry A working knowledge of KYC/Compliance/AML procedures and standards Strong time management, organizational, relationship building skills Quality client focus, strong controls mind-set and strong customer service skills (e.g. oral and written communication skills) Prior experience of adhering to controls and compliance standards Bachelor’s Degree in Finance, Economics or other related disciplinesPreferred qualifications, capabilities, and skills
Ability to grasp/learn concepts and procedures quickly Knowledge of Client onboarding is preferred Strong verbal and written communication skills including Cantonese and Mandarin.