**The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.** Need Help? (https://www.brainshark.com/bbandt/careers-site-faq) _If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (careers@truist.com?subject=Accommodation%20request)_ _(accommodation requests only; other inquiries won't receive a response)._ **Regular or Temporary:** Regular **Language Fluency:** English (Required) **Work Shift:** 1st shift (United States of America) **Please review the following job description:** Responsible and accountable for the development, deployment, and facilitation of the internal training, online tools, job aids, scheduling and training communications for Wholesale Payments teammate to provide a best-in-class Client experience. Oversee and direct courses, workshops, maintain learning tools, and utilize effective change management procedures to keep training materials current. Effectively correlate and disseminate resources, information, and training materials to teammates to deliver on Truist’s purpose, align with strategic deliverables and play a key role in ensuring Teammates are prepared. Support management of a central repository of resources to ensure materials are readily available to teammates for easy consumption. **Essential Duties and Responsibilities** Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Maintain Subject Matter Expert level knowledge of products, processes, and systems used across Wholesale Payments. 2. Proactively communicate and partner across Wholesale Payments to identify training needs, technical learning needs, and essential Client servicing skill training needed across different roles. 3. Train/coach new hires and existing teammates on internal processes, technology changes, and best practices through blended learning experiences using a variety of instructional delivery methods. 4. Analyze the overall effectiveness of training and develop modifications as needed. 5. Effectively deliver training using storytelling, observations and hands on techniques to adapt the learning experience for practical day to day application and aid in learning retention. 6. Develop and design effective learning and new hire programs for Wholesale Payments, and prepare education materials such as module summaries, presentations, training guides, job aids, videos, etc. as needed. 7. Provide feedback and make recommendations for improvement and enhancements to training curriculum and programs. 8. Understand, assess and successfully execute the Risk & Regulatory Compliance framework; recognizing the risk role to be played in any given situation and the activities needed to proactively manage risk and regulatory compliance. **Qualifications** **Required Qualifications:** The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelor’s Degree in HR, Training and Development, Applied Learning and Human Development, Resource Development, Workforce Learning, Business or related field or equivalent education and experience. 1. Engaging, high energy hands-on professional with exceptional written and verbal communication skills. 2. Strong skills translating learning theories into facilitation delivery that create practice, skill acquisition/building, and create the appropriate climate for performance and behavioral change. 3. Passion for training delivery and experience of delivering training, presenting, and facilitating content. 4. Strong, professional executive presence, and business acumen. 5. Proficiency in Microsoft Office, Adobe Connect, WebEx, Teams, and SharePoint. 6. Ability to influence and be a leader for organizational change. 7. Self-starter with the ability to multi-task, work independently and collaboratively, and possess problem-solving skills. **Preferred Qualifications:** 1. Professional Learning Delivery certifications (or the equivalent) 2. Previous financial services training experience 3. Previous Treasury product experience **General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site (https://benefits.truist.com/) . Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. **_Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace._** EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\_KnowYourRights\_screen\_reader\_10\_20.pdf) Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify\_Participation\_Poster\_ES.pdf)