Publishing Community Manager Contract (Mobile Focus)

Location: São Paulo, Brazil

We are looking for a Community Manager to help connect players with the mobile games ecosystem through community experiences, particularly through Organized Play initiatives, with focus on Wild Rift. This role will focus on creating engaging and immersive experiences for community players while working closely with global teams, including collaboration across different time zones such as China.This is a 12-month contractor role based in our São Paulo, office. 

Key Responsibilities:

Develop and execute community strategies to support and nurture communities, with focus on Organized Play in mobile games. Collaborate with 3rd party organizers for community tournaments and build partnerships with Tournament Organizers (TOs). Plan and manage events that connect digital and physical moments, fostering engagement and immersive experiences for competitive community players. Monitor industry trends, communication platforms, and new technologies to enhance and apply actions to strengthen community connections. Work with global publishing and product teams to align strategies and amplify local impact. Facilitate communication between players, influencers, and internal teams to generate significant impact and participation on community experiences. Analyze engagement metrics and event outcomes to implement continuous improvements. Represent local community needs and opportunities in global forums, if necessary. Collaborate with vendors and producers, managing their workflows and deliverables quality accordingly. 

Qualifications:

Bachelor’s degree in Business, Marketing, Communication or a related field 5+ years of experience in publishing operations and/or product management, with a focus on mobile and/or gaming. Desired previous knowledge about Wild Rift and/or League of Legends intellectual property (IP)  Proficiency in data analytics and experience with tools like Tableau and mobile analytics platforms. Demonstrated success in managing projects within the mobile ecosystem and community competitive ecosystems, ideally. Excellent communication and collaboration skills, with the ability to influence cross-functional teams. Deep understanding of mobile gaming trends and user behaviors. Fluent written and verbal English. 

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players.  We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Let's Thrive Together

Because together we are better. It's our policy to provide equal employment opportunities for all applicants and members of Riot Games.

We know that fresh and varied perspectives will make us better at what we do, so however you identify and whatever background you bring with you, we're excited to hear from you. Don't be discouraged if you feel you don't fully meet every single one of the requirements for a particular role, there's always room for growth at Riot. If you spot a role that will make you want to jump out of bed in the morning, we are waiting to hear from you! Don't forget to include a resume. We receive many applications, but we'll notice a fun, well-written intro that shows us you Dare to Dream and Execute with Excellence.