Willow Inventory Analyst

Specialist II - Product Engineering

 

Who We Are:

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.

Visit us at UST.com.

 

You Are:

UST is searching for a Willow Inventory Analyst who will oversee analysis of necessary application modifications and work with appropriate MIT associates or vendors to coordinate modifications.

 

The Opportunity:

·       Install new applications, new components and upgrade existing applications.

·       Configure application settings and validate configurations performed by Application Analysts.

·       Define go-live and rollout support schedule.

·       Assist in the coordination of field support activities including go-live and rollout support activities.

·       Support users on new applications, modules and functionality.

·       Provide advanced application troubleshooting support for applications.

·       Resolve critical issues independently as necessary.

·       Interpret end user requirements to help determine optimal solution and to identify potential issues related to user requests.

·       Evaluate the operational workflow that is applied to the system.

·       Create test plans and test new systems, version upgrades, and any system modifications.

·       Document all outcomes of testing.

·       Design database queries and create reports.

·       Proactively monitor applications to recommend improvements and ways to increase efficiency.

·       Participate in the maintenance of training materials and disseminate materials to users.

·       Provide timely, effective, and professional customer support on a 24x7 rotating basis.

·       Work with the help desk and support personnel on escalated issues to identify problems and resolve them.

·       Triage network, hardware, or workstation issues as required.

·       Coordinate vendor activities and manage vendor communications needed for support, issue resolution and escalation.

·       Provide assistance to Application Analysts and other team members as necessary.

·       RPh or PharmD desirable but not required.

 

 

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

 

What You Need:

·       Project management skills (ability to lead meetings, prioritize, resolve conflict, maintain issues list and manage a project plan) - Desired                               

·       Strong desktop skills including Word, Excel, PowerPoint     - Highly desired                                                        

·       Knowledge of clinical area or business area to be supported - Highly desired                                                     

·       Strong communication, interpersonal and rapport-building skills        - Highly desired                                                     

·       Programming or other technical skills beneficial - Nice to have                                                                    

·       Experience dealing with end users - Required                                   

·       Experience dealing with vendors - Required                                      

·       Strong analytical and problem solving abilities - Highly desired                                                                 

·       Proficient in Epic Willow charging build - Highly desired                                  

·       Presentation skills - Desired                                  

·       PharmD or RPH degree - Nice to have                               

·       Experience with hospital pharmacy operations - Desired                                 

·       Proficient with DoseEdge compounding system - Nice to have                                                                    

·       Proficient with Pyxis ES platform             - Nice to have     

·       The ideal candidate will have in depth experience with a full scale implementation of Willow Inventory, including general ledger integration and wholesaler integration.

·       Epic Willow Inventory certification - Required                                    

·       Epic Willow Inpatient certification - Required                                     

·       Experience with wholesaler integration (Cardinal) - Highly desired                                                              

·       Willow Inventory and general ledger integration experience - Highly desired                                                       

·       Experience with 3rd party interfaces and Epic integration - Required                                                           

·       Application implementation, troubleshooting, testing and support experience - Required                           

 

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role Location: Remote

Compensation Range:   $152,000-$228,000

 

Benefits

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

 

What We Believe:

We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honor our commitments and act with responsibility in all our relationships.

 

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer.

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

 

 

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