About Transdev:   Based near Chicago, Transdev is North America's largest private-sector operator of multiple transit modes, including bus, rail, streetcar, paratransit, and shuttle services. Transdev is committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility. Its parent company, Transdev Group, is a leading global operator and integrator of mobility operating in 17 countries and provides passengers every day the freedom to connect to what they care about in their cities. www.transdevna.com  Purpose of Position:Assist in driver sign-in and shift end, coordinating vehicle and other equipment assignments, in accordance with contractual obligations and company policies and procedures. Communicate clearly, professionally and in a timely manner with company employees. Represent the company to its customers and the public in a professional and courteous manner.Responsibilities:Provides manifests to drivers upon report; assign vehicles, radios and other equipmentAccurately record driver shift start and end through VDS, Trapeze and/or any other designated programs or proceduresCoordinate vehicle needs and availability with maintenance, road supervisors and operationsMonitor stand by drivers; coordinate with Dispatch for their need and potential assignment to routes; relieve from duty when not requiredCoordinate with Dispatch to fill open runs or make driver or trip reassignments to ensure timely serviceMaintains records, logs, and schedules of driver assignments and reporting statusSign drivers out at the end of their shifts; account for all equipment issued, review manifest and prepare and report information as requiredAccurately prepares reports on all activities occurring during their shifts or as requestedFollows rules and regulations of the Company; follows instructions of management and supervisorsAdheres to all regulations related to the Americans with Disabilities Act (ADA)Handles passengers’ personal property left on vehicles in accordance to Lost and Found proceduresCommunicates with Dispatchers, Scheduling, Reservations, Operations to ensure service provisionMaintain confidentiality of passengers’ informationPerform trip editing and/or VDS editing if assignedPerform dispatch clerical functions as reliefOther duties as required.Qualifications:Education, Licensing, and Certifications:High school diploma or equivalent, such as GED, requiredExperience:One to two years of dispatch and/or customer service experience preferredSkills and Knowledge Required:Ability to organize logical and efficient schedules and routes and adapt to changesAbility to read, comprehend and understand a mapAbility to read, understand, and interpret transit system operating rules, regulations, policies, phases and routesAbility to assist handicapped passengers when neededWorking knowledge and proficiency with Microsoft Word, Excel and PowerPoint programsStrong written and oral communication skillsClear speech and pleasant phone demeanorAbility to use a multi-line phone system and handle multiple tasks concurrentlyAbility to interact professionally with internal and external customers on all levels and be able to work well with diverse groupsTravel requirement (as a percent): <5% for occasional meetingsPre-Employment Requirements:Must submit to drug testing and a criminal background checkPhysical Requirements:Must be able to work shifts or flexible work schedules as needed.Majority of work is accomplished indoors and in air conditioned or well ventilated facilitiesMajority of work is accomplished in an office or in a cubicle space equipped with a telephone and computer.The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.Job Type: Full-timePay: $23.10 per hourThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants:  Please Click Here for CA Employee Privacy Policy.