Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Overview of the Department/Section:

MUFG (Mitsubishi UFJ Financial Group) is one of the world's leading financial groups. Headquartered in Tokyo and with approximately 350 years of history, MUFG is a global network with around 2,300 offices in over 50 countries including the Americas, Europe, the Middle East and Africa, Asia and Oceania, and East Asia.. The group has over 150,000 employees, offering services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.

As one of the top financial groups globally with a vison to be the world's most trusted, we want to attract, nurture and retain the most talented individuals in the market. The size and range of MUFG's global business creates opportunities for our employees to stretch themselves and reap the rewards, whilst our common values, to behave with integrity and responsibility, and to build a culture which is fair, transparent, and honest, underpin everything that we do.We aim to be the financial partner of choice for our clients, whatever their requirements, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

MUFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: MTU) stock exchanges.  The group’s operating companies include, but are not limited to, Bank of Tokyo-Mitsubishi UFJ, Mitsubishi UFJ Trust and Banking (Japan's leading trust bank), Mitsubishi UFJ Securities Holdings (one of Japan's largest securities firms), and MUFG Americas Holdings.

Please visit our website for more information - mufgemea.com.

Main Purpose of the Role:

·          Responsible for managing, maintaining, enhancing Microsoft Windows Server related technologies across the estate

·          Project delivery

·          Part of a team providing 24x7 platform support internationally

·          Implementation of automated solutions adhering to the strategic goals within the department

Key Responsibilities:

Responsible for all aspects of the Windows Server estate across MUFG

Primary responsibilities:

·          Ensure that all project/investment related workloads are delivered according to plans and defined budgets

·          Take part in the team rota including on-call and weekend working

·          Deliver against team BAU responsibilities

·          Identify savings across project & BAU activities to be implemented through automation involving a process flow of Service Now -> AWX -> Ansible / scripting

·          Support customer requirements through ticket-based task management as well as implementation of automation

Secondary responsibilities:

·          Take part in daily health and compliance checks for all Production systems as required

·          Ensure all Windows Server systems are backed up successfully and any issues are promptly resolved

·          Validate monitoring alerts are detected promptly and satisfactorily resolved

·          Ensure sufficient capacity is available to accommodate projected BAU & project growth

·          Respond to emails sent to the team distribution list in a timely manner.

·          Handle incidents and requests with efficiency and a “customer first” mindset

·          Maintain Windows Server platforms in a highly available, reliable, secure and performant manner

·          General maintenance activities

·          Provide technical support to application support and development teams

·          Provide consultancy to application support and development teams

·          Execute disaster recovery procedures when necessary and take part in regular DR tests

·          Ensure patches and security updates are applied as per defined policies

·          Maintain all operational procedures to ensure they are current and accurate

·          Take part in On-Call & weekend work rotation; triaging and addressing production issues as they arise

·          Identify cost saving and optimisation opportunities across the group.

·          Build strong working relationships across the organisation

·          Adhere to the core values of the bank.

Skills and Experience:

Essential:

·          Windows Server 2k8 / 2k12 / 2k16 / 2k19 related technologies

·          PowerShell

·          CI/CD pipelines and other automation concepts

·          Dev/Ops mentality

·          Git or other source code control software

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·          Security hardening principles in line with CIS industry benchmarks.

·          Excellent knowledge of networking, storage, database and virtualization layers.

·          Clustering and high-availability technologies

·          Replication and disaster recovery.

·          Security and auditing.

·          Excellent knowledge of data security governance and regulations such as GDPR and SOX.

·          TCP/IP Networking Protocols.

Highly desirable:

·          Other scripting languages (batch, VBS, VBA & Python nice to haves).

·          Ansible

·          AWX / Ansible Tower

·          REST API integration

·          Service Now automation /integration

·          Good working knowledge of GitHub, Subversion and TeamCity / similar tools

·          CyberArk

·          Splunk and QRadar

·          Qualys

·          System Center implementation and management

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·          Understanding of DNS

·          Nutanix HCI.

·          EMC and HDS storage arrays.

·          EMC Networker, Data Domain and IBM Tivoli Storage Manager.

Desirable:

·          ESX VMWare

·          IBM Tivoli and Netcool

·          Active Directory, LDAP and Kerberos

·          BMC Control-M

·          SharePoint, JIRA and Confluence.

·          Working knowledge of cloud computing – IaaS, PaaS and SaaS offerings across Azure, AWS, GCP and Oracle.

Please note MUFG operate a hybrid policy with 3 days per week in the office

We are open to considering flexible working requests in line with organisational requirements.

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.

We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.