Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Information Technology

Travel Percentage :

0%

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

 

Job Summary

This position is responsible for the day-to-day, business-as-usual, support of the Windows, Virtual and Cloud server environments.  This includes the installation, configuration, and maintenance of the Windows, Virtual and Cloud environments. 

 

This is an advanced professional role with a highly-skilled with extensive proficiency. 

The qualified individual will:

Develop large and/or complex solutions that require analysis and research

Will work on multiple projects as a project leader or frequently as the subject matter expert

Will work on projects/issues of medium to high complexity that requires demonstrated knowledge across multiple technical areas and business segments.

Will coach and mentor junior technical staff

Will work under minimal supervision on complex projects

Will have wide latitude for independent judgment.

 

What you will be doing and what you bring :

 

Strong Windows Server 2003, 2008 & 2012 Operating Systems Experience:

Knowledge and experience of Windows operating systems and related utilities and hardware

Troubleshooting Windows Server issues by providing detailed written root cause analysis and action plans for permanent resolution.

Must have the ability to analyze server crash dumps to determine root cause analysis.

Must be able to effectively analyze and solve problems

Must be able to monitor usage and performance

Must be able to troubleshoot server, software and hardware issues

Assists with recommending, scheduling and implementing system hardware and/or software upgrades or repairs

Must be able to propose and implement systems enhancements that will improve the reliability and performance of the system

Must be able to install and maintain software

Must have extensive knowledge of SAN storage and be able to present storage to Windows OS

Work with Information Security to define and ensure platform security

Supports Web access and electronic messaging services, and maintains a secure systems environment

Must have extensive knowledge of IIS, and the ability to complete code deployments

Maintain Server Infrastructure and ensure high availability:

Experience in Large enterprise windows infrastructures 1000+ servers.

Knowledge of Microsoft clustering

Other related duties assigned as needed

 

Strong VMware ESX/vSphere 5.x and 6.x Experience:

Must have knowledge and experience in VMWare and virtual infrastructures

Must be able to troubleshoot VMware-ESX related incidents

Must be able to Patch and maintain ESX host servers

Must have extensive knowledge of SAN storage and be able to present storage to ESX hosts

Network:

General network management/configuration and knowledge of TCP/IP

General knowledge of network monitoring tools

 

Automation:

Develop automation to assist in day to day operations through orchestration and or scripting

Proposes and implements systems enhancements that will improve the reliability and performance of the system

Development and tool creation

Development of self-service portals

Development in VBScript, SQL & PowerShell SQL Reporting Services

Design endpoint platforms and solutions

 

Hardware

Must have Dell and HP ProLiant (DL/ML/BL) servers, enclosures, and/or Cisco UCS blade server experience

Including support and troubleshooting of hardware issues and providing hardware specifications to users based on application needs and anticipated growth.

Must be able to troubleshoot converged and hyper-converged infrastructure related incidents

General

Knowledge of technical writing principles and practices

Must have strong verbal and written communication skills

Microsoft Office including Excel, and Visio.

Design and deliver a consistent user experience to all clients.

Must be able to work nights and weekends to support 24x7 environment

Must be able to work independently as well as with a team

Must have the ability to establish and maintain an effective working relationship with employees, vendors, and clients

Must have the flexibility to adapt to new technologies and perform all other work as required

 

What we offer you :

A competitive salary and benefits

Great workspaces with dedicated and motivated colleagues

A variety of career development tools, resources & opportunities

 

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Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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