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Location:

Rombauer Vineyards

 

Join the stellar team at Rombauer Vineyards St. Helena tasting room. Located off the Silverado Trail on the northern end of the Napa Valley, the tasting room showcases a beautiful view of the Napa Valley.

 

The Wine Educator is a primary Customer Services representative at Rombauer Vineyards ensuring a dedication to the highest quality of customer satisfaction delivered with a sense of graciousness, pride, fun, and company spirit. Promotes the sale of wine and non-wine products sold in the Tasting Room. Greets all visitors and pours wines for tasting. Describes wines, winemaking techniques, winery history, and provides general tourist information. Dedicated to ensuring a wonderful wine tasting experience, including the handling of disgruntled customers. Handles routine purchasing transactions, including operating cash register and accounting of daily sales and bank deposits. May assist with hospitality special events as needed. Under general supervision, works as part of a team to support visitor center operations in a manner that achieves the established financial goals, ensures a rich consumer experience, builds consumer loyalty and reflects the brand essence. Principal functions include cash register operations, product knowledge/education, product presentations. 

 

Compensation:

Hiring rate listed: $22.93 / hr - $31.01 / hr + pooled tips + quarterly commission!  Actual compensation paid within the range will be determined by factors such as the education, experience, knowledge, skills and abilities of the applicant, internal equity, and alignment with market data.

 

Perks & Benefits:

We are committed to providing competitive compensation, perks, and a work-life balance supporting your well-being. Benefits depend on your work category and may include medical and dental coverage, 401k plans, profit sharing, pet insurance, company holidays, access to an employee wine shop, and more! Additional information will be provided before your first interview. Please click here to view our full list of benefits or click here to watch our video.

 

What You Will Need:

High school diploma or State-issued equivalency certificate plus 2 years of tasting room, customer service, retail sales, wine industry, hospitality, team management, public relations, marketing, or teaching and educating others experience. Required to be 21 years of age or older. Required to lift and move product weighing up to 50 pounds. Required to work weekends and a flexible schedule as needed. Knowledge of basic computer operation. Required to engage in frequent walking and standing. Required to multi-task with focus on detail and switch gears quickly. Experienced in reading and comprehending simple instructions, correspondence, and memos. Experienced in writing simple correspondence and procedures. Experienced in conflict resolution Skilled in adding, subtracting, multiplying and dividing in all units of measure, using whole numbers, common fractions, and decimals. Required to travel to company offices, sites, and/or meeting locations for onboarding, training, meetings, and events for development, department needs, and business delivery up to 5% of the time, with or without reasonable accommodation. This may be in addition to travel requirements, if applicable, as listed in this job description. Required to be 18 years or older. This may be in addition to other age requirements, if applicable, as listed in this job description.

 

What Will Set You Apart:

Bachelor’s Degree plus 1 year of tasting room, customer service, retail sales, wine industry, hospitality, team management, public relations, direct to consumer marketing, or wine education experience; OR High school diploma or State-issued equivalency certificate plus 5 years of tasting room, customer service, retail sales or hospitality. Knowledge of wine and wine production.

 

Gallo does not sponsor for employment based visas for this position now or in the future.

To view a full job description, please click here.

 

Requisition ID - 105152 

Anticipated Close Date - November 15, 2024

This position will be based in the location(s) specified in the job posting and requires working on-site with no telecommuting option. You will be expected to live within a commutable distance.

 

 

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Gallo’s policy is to afford equal employment opportunity to all applicants and employees and not to discriminate on the basis of race, traits historically associated with race, including but not limited to, hair texture and protective hairstyles (such as braids, locks, and twists), color, national origin, ancestry, creed, religion, physical disability, mental disability, medical condition as defined by applicable state law (including cancer and predisposing genetic characteristics), genetic information, marital status, familial status, sex, gender, gender identity, gender expression, sexual orientation (actual or perceived), transgender status, sex stereotyping, pregnancy, childbirth or related medical conditions, reproductive health decision making, age, military or veteran status, domestic violence or sexual assault victim status, or any other basis protected by applicable law. Nor will Gallo discriminate based on a perception that an individual has any of the foregoing characteristics or is associated with a person who has, or is perceived to have, any of those characteristics.

 

Gallo will comply with state and local laws prohibit discrimination for lawful out-of-work behavior, such as off-duty use of cannabis away from the workplace (subject to federal and state law exceptions), the existence of non-psychoactive cannabis metabolites in hair, blood, urine, or other bodily fluids as determined by a drug screening test (subject to federal and state law exceptions).

 

We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gallo is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at 209.341.7000.

 

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