Killington and Pico Resort, USA
15 days ago
Winter 24/25: Server Assistant

Location: Killington, Vermont

Killington and Pico Resort is the biggest mountain in the East, home to the most adventure you’ll find all year long, and a great place to start, build and grow your career. With seven distinct mountain areas, including Vermont’s highest lift-serviced peak, the opportunities are endless throughout the longest ski season in the East, and into the summer with mountain biking, golf and more. Join an enthusiastic team that strives to deliver the best guest experience possible, while taking advantage of all these mountains have to offer. Killington Resort is committed to employee wellness, safety, growth opportunities, and provides a wide variety of resort benefits, including access to our unparalleled playground. 

 Compensation and Benefits:  

Compensation: Starting pay rate of $13.85, actual wage will be adjusted based on experience. 

Benefits: Full-time, seasonal position eligible for a season pass for employee/dependents and privileges at several other resorts. Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available.  

Job Summary:

Server Assistants at Killington Resort are expected to offer exceptional guest service, be knowledgeable of resort amenities and events, and cooperate with all departments in delivering a world-class experience to every guest. Server assistants perform all aspects of professional table and banquet service for every guest, including wine/beverage service, menu knowledge, and POS usage. 

Summary of Key Responsibilities:  

Responsibilities and essential job functions include but are not limited to the following: 

Responsibilities and essential job functions include but are not limited to the following: 

Warmly greeting guests, and presenting with menus 

Informing guests and accurately describing menu items 

Offering friendly suggestions on food and beverage options to increase the guest’s experience 

Knowing all beer, wine and liquor offerings, including special or reserve choices 

Maintain safe work environment, by adhering to all Department of Liquor Control regulations: CHECK ID’S 

Ability to manage steps of service to provide exceptional service to all guests in assigned section, while keeping section organized and fluid 

Monitor food orders and assist as needed  

Maintain friendly and polite tone and demeanor at all times. ALWAYS THANK EVERY GUEST! 

Maintaining clean and organized work areas 

Exceed company standards for personal appearance 

Remaining flexible, efficient and helpful in assisting other servers, bartenders, support staff, and supervisors in the restaurant or banquet event 

Be respectful of all supervisory staff, co-workers, culinary staff, guests, and fellow Killington Resort employees at all times 

Deliver ordered items to your guests accurately and in a fast, friendly manner 

Resolve any guest issues immediately. Notify supervisors of all issues with guests 

Assist in other areas of the restaurant as deemed necessary by supervisor 

Basic Qualifications:  

At least 18 years old 

Ability to stand for long periods at a time 

Ability to lift and carry 30 lbs 

The ability to climb a full set of stairs with a full tray  

Required Knowledge, Skills and Abilities: 

Neat appearance and pleasant personality. Ability to deal with customers and staff in a courteous and efficient manner 

Aware of food containing allergens (shellfish, dairy, eggs, gluten, soy, wheat, etc.) 

It is the policy of Killington/Pico Ski Resort Partners, LLC to provide equal opportunity and employment to all staff and applicants.  No person shall be discriminated against in any condition of employment because of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, place of birth, age, physical or mental condition, or any qualified individual with a disability or veteran status. 
 
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