It's more than a career, it's a calling

WI-Agnesian Health Plaza Bldg A

Worker Type:

Intern/Temporary (Trainee)

Job Highlights:

Are you a high school junior or senior interested in a healthcare career? Join SSM Health as a Youth Apprentice and gain hands-on experience, mentorship, and skills for in-demand healthcare roles all while earning $17/hour at one of our Wisconsin locations.  Unlock your potential and make a difference starting now!  

 

Job Highlights 

Medical Office Assistant Youth Apprentices work closely with a nursing care team and learn all about front-end operations in our clinics including customer service, billing, and scheduling.  Availability to work days during a standard work week is crucial to fulfilling the 450 hour requirement.  An experienced Medical Office Assistant will serve as your mentor and will help guide your training while providing ongoing support in the role.  

 

Job Details  

Effectively work as part of a team, communicate effectively with close attention to details 

Maintain academic and attendance requirements for participation in the Youth Apprenticeship Program 

Participate in progress reviews scheduled with mentors, school staff, parent(s) or guardian(s), and employer 

Learn and conduct the process of scheduling and confirming patient appointments 

Collect and confirm accurate demographic and insurance coverage information 

Assist patients in person and via phone with questions related to policies, procedures, insurance, payments etc. 

Collect required payments and provide receipts 

Inventory, order and receive supplies and equipment 

Perform other duties as assigned 

 

Education and Experience Requirements 

High school junior or senior  

16 years of age 

Must be authorized and approved by the Wisconsin Youth Apprentice Program in accordance with your local school criteria  

Ability to work 10-15 hours per week at a clinic site M-F during the day 

Excellent computer and keyboarding skills 

Reliable transportation to get to and from work 

Satisfactory progress towards graduation 

Commit to completing 450 hours at the jobsite 

Demonstrated maturity and responsibility 

Skill with attending to details, excellent attendance and a strong work ethic 

Foster a culture of caring through interpersonal relationships and communication 

 

About SSM Health  

SSM Health is a Catholic, not-for-profit health care system serving the health needs of communities across the Midwest in Wisconsin, Illinois, Oklahoma, and Missouri.  We are committed to providing exceptional health care services and revealing God’s healing presence to everyone we serve.  We’ve received national recognition from U.S. News & World Report, Newsweek, Forbes, Healthgrades, and Becker’s Healthcare in recognition of the quality care and patient experience we provide.   

 

 

 

 

 

Job Summary:

Performs a variety of administrative tasks in a medical office or patient scheduling center demonstrating outstanding skills in customer service.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

Locates, creates, and maintains information in the patient record. Navigates the medical record and/or patient scheduling software. Manages patient appointments. Assists patients both in person and via telephone. Performs basic payment collection. Inventories, orders, and receives supplies/equipment. Respects patient confidentiality and maintains Health Insurance Portability Accountability Act (HIPAA) compliance.  Works in a constant state of alertness and safe manner. Performs other duties as assigned. 

EDUCATION

Must be at least 16 years of age and currently enrolled in High School or 18 years of age with a High School diploma/GED 

EXPERIENCE

No experience required

PHYSICAL REQUIREMENTS

Constant standing and walking.Frequent use of hearing and speech to share information through oral communication.Frequent use of hearing to distinguish body sounds and/or hear alarms, malfunctioning machinery, etc.Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.Frequent reaching, gripping, and keyboard use/data entry.Frequent use of vision for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.Occasional bending, stooping, crawling, kneeling, sitting, squatting and repetitive foot/leg and hand/arm movements.Occasional use of vision to judge distances and spatial relationships.Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.Occasional lifting/moving patients.Occasional use of smell to detect/recognize odors.Occasional driving.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS 
 
State of Work Location: Illinois, Missouri, Oklahoma, Wisconsin 

Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA)

Work Shift:

Variable Shift (United States of America)

Job Type:

Employee

Department:

7310010166 Ortho MOB

Scheduled Weekly Hours:15

Benefits:

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). 

Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.

Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members. 

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SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.