Work Experience Insight Day - Customer Service (Newcastle)
Date: 6th February 2025
Duration: 10:00 – 15:00
Location: British Airways Newcastle Global Engagement Centre
Application Closing Date: 25th September 2024
The Programme
We are happy to introduce Work Experience Insight Days at British Airways. This is a one-day Work Experience, aiming to inspire the next generation of talent – that’s you! - by giving you a taste of work and the aviation industry.
What does a Work Experience Insight Day at British Airways look like?
Our Work Experience Insight Days are a way for students to gain first-hand experience of working for British Airways. The day will include activities, Q&A panels, workshops, guest speakers and more!!
Our Customer Service Work Experience Insight Day
The British Airways customer experience begins long before they arrive at the airport and step on board one of our lovely aircraft. Our brilliant team members at our Global Engagement Centres are a vital part of that experience, via various channels such as over the phone, email, and live chat they are delivering our unique BA service.
On this Insight Day you will hear from a range of colleagues from different departments. You will also have the chance to be involved in workshops and activities to give you a taste of what it is like to work in our Global Engagement Centres.
About You
At British Airways, we look out for your potential and attitude, rather than your experience. We can provide the training and help you develop your skills and knowledge, but you need to have that get up and go, positive attitude that we’re looking for in the airline industry.
Applying for an Insight Day
The British Airways Work Experience Insight Days are aimed at students, either at school and college (not university).
To apply for a Work Experience Insight Day, you must be:
Year 9/S3 or above Have a valid passportPlease ensure if you are successful in your application, that you are willing to travel to our Newcastle Global Engagement Centre for the Work Experience Insight Day.
Recruitment Process
Step 1: Explore which area of British Airways you’d like to gain an insight into (do your research and speak to our mentors!)
Step 2: Apply via the British Airways careers website – link via Speedbird Z
Step 3: We will review all applications for eligibility, let you know via email if you have been successful and confirm next steps.
*Top Tip! We are looking for students who show enthusiasm towards the industry!*
Find Out MoreFor more information please contact work.experience@ba.com