**Job Description:** TTI Consumer Power Tools, Inc. has an opening in its Anderson, SC office for a **Workers’ Compensation Coordinator** who embodies the value “We Put People First.” We offer competitive wages and a comprehensive benefits package- tuition assistance, 401(k), medical/dental/vision coverage, PTO (Paid Time Off), Paid Parental Leave, and holidays. This role will have a significant impact on engagement with injured employees, assisting in the safe and effective return to work process following a workplace injury. **Responsibilities** • Function as the subject matter expert and program coordinator for the Workers’ Compensation, Early and Safe Return to Work, and Fit for Duty programs. • Actively manage company coverage in monopolistic states (Washington, Wyoming, Ohio, Guam, and Puerto Rico). • Guide injured employees through the claims process, including monitoring medical management. • Proactively stay informed of industry regulations, record retention standards, best practices, and emerging trends. • Ability to read, interpret, and apply EHS regulatory, legal interpretive text, and workers comp laws. • Complete and maintain worker’s compensation-related documentation and records according to company and legislative confidentiality and retention requirements, which include accident/incident reporting, OSHA log updates, intra-company reports, and responsiveness to electronic and other requests for support, in conjunction with the assigned claims adjuster at the insurance carrier. • Coordinate with Human Resources, Finance, and Treasury Management to affirm or contest claim reserve increases and changes. • Attend in-person deposition meetings as employer representative with legal counsel to meet with injured worker and opposing counsel before Workers’ Compensation hearings. • Report and/or correct unsafe acts and work conditions promptly. • Actively manage company relationships with outside medical vendors, such as hospitals, occupational health centers, and urgent care facilities, etc. • Collaborate with injured employees and managers to maintain an acceptable WCB experience rating and contractor qualification risk rating by making efforts to minimize restricted/lost days. • Develop and maintain effective working relationships at all organizational levels and with external partners. Provide claim status and injury-trending data to leadership. • Demonstrated experience collaborating closely with cross-functional teams, including safety, operations leaders, Leave of Absence team, Human Resources, and the Legal Department. • Uphold discretion and confidentiality in compliance with regulatory requirements and company policies. **Qualifications** • Collaborate with injured employees and supervisors to facilitate a smooth and successful return to work. • Show exceptional emotional intelligence and customer service for employees in stressful situations. • Possess effective communication skills that facilitate successful interactions with employees and supervisors during challenging conversations. • Maintain exceptional organizational skills and impeccable document and records management. • Manage and work with external partners, including claims adjusters, case managers, and early medical intervention (telehealth). • Monitor, track, and review risk in order to make decisions regarding claim progress, treatment options, and appeals. • Be able to work independently in a paced environment with the ability to prioritize. • Litigation management experience on assigned claims. • Familiar with confidential document management and HIPAA **Education and Experience Requirements** • Three years or more experience managing WC claims and WC accounts (insurance, legislative requirements) across multiple States (including monopolistic States). • Leadership skills and collaborative thinking • Ability to work effectively in a challenging environment with multiple priorities. • Ability to work independently, as well as an active member of the HR teams. • Excellent written and oral communication skills • Initiative-taking, self-directed, and organized. • Excellent time management and follow-up skills. • Strong analytical and critical thinking skills. • Elevated level of attention to detail and accuracy required. • Ability to maintain confidentiality and exercise good judgment and diplomacy. • Must be PC proficient. • Available to work evenings/weekends – occasionally, if needed. **Physical Requirements:** • Prolonged periods of viewing a computer screen. • Repeated motion of hand and fingers. • Prolonged periods of sitting. • Periodic walking of the facility. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled We endeavor to make this site accessible to any and all users. If you need to contact us regarding technical accessibility of our website call 443-391-1542. This number is only for technical accessibility issues, not general employment or job posting inquiries.