Workers' Compensation Director Location Name KS, Overland Park ID 2024-11368 Date Posted 3 hours ago(10/30/2024 10:05 AM) Company Intrepid Direct Insurance Primary Location US-KS-Overland Park Category Claims Company Details

 

Intrepid Direct Insurance (IDI) is a rapidly growing direct to consumer Property and Casualty insurance company. A member of the W. R. Berkley Corporation, a fortune 500 company, rated A+ (Superior) by A.M. Best, Intrepid Direct’s vision is to make life better for business. The insurance industry has not evolved with innovation like other major industries. We’re here to change that. We are making life better for our customers, shareholders, and our team members by leveraging data and technology as insurance experts for our targeted customers. You will be part of a highly collaborative team of talented and focused professionals. Join a group that enjoys working together, trusts each other, and takes pride in our hard-earned success.

 

 

https://intrepiddirect.com/

 

The Company is an equal employment opportunity employer.

Responsibilities

The Workers’ Compensation Director is a member of the claims team and has ownership of the WC Claim Product.  As a Workers’ Compensation Director at Intrepid, you will be responsible for cultivating and managing relationships – relationships between our Claim Handling Partners, our Internal Departments and most importantly, our valued customers.   You will help to develop, support and maintain innovative processes and procedures to drive results and address challenges specific to our franchise clients.  You will help answer claim related questions from policyholders, participate in claim reviews, assist in compliance related matters, participate in special projects and most importantly, make us better.

 

Key functions include but are not limited to:

 

Technical Excellence

Partners with Claim Account Executive in the preparation and delivery of Client Claim Reviews.Owns Workers Compensation Medical PanelsDevelop communication cadence to ensure key internal and external stakeholders’ awareness of Large LossReviews and provides consultation on WC claim settlements and reserves at or above $250,000Responsible for designing and maintaining WC Claim Handling GuidelinesMaintain ownership and compliance to Reserving Best PracticesServe as Worker’s Compensation Advocate for VIP Clients

TPA Management Oversight

Proactively manage the day-to-day expectations with the Workers Compensation TPA ProgramPromotes adherence to Claims Handling Standards through regular communication and facilitation of training with TPAResponsible for ensuring timely and accurate reserving practices.Develop Key Performance Indictors and dashboards to monitor claim handling trendsConducts quarterly Workers Compensation Auditing of TPA, including communication to all stakeholders regarding claim outcomes

Leadership

Reviews analyses, trends, or key insights monthly, quarterly and/or annually to assess Workers Compensation program performance against Key performance indicators.Own Data Integrity Partner with internal and external stakeholders in the review of Loss trends and Loss Control capabilities.Acts as Technical resource for internal and external stakeholdersPartner with Sales and Marketing on delivery of Claims Value Proposition

This role is based in our Overland Park, KS office. It is a full-time, in-office role.

Qualifications Bachelor’s degree or equivalent industry experienceInsurance related designation (AIC, SCLA and/or CPCU) preferredMinimum 7 years of Workers Compensation claim handlingMinimum 3 years of experience managing or supporting client relationships specific to the insurance businessPrior formal leadership experience, preferredTrack record of success with positions of increasing responsibilityStrong problem-solving, critical thinking, analytical, organizational, multi-tasking and time management skillsExceptional communication (written and verbal), evaluating, influencing, negotiating, listening, and interpersonal skills to effectively develop productive working relationships with internal/external peers and other professionals

Travel Requirements

Low to moderate level of travel required (10%-25%)

 

Additional Company Details We do not accept unsolicited resumes from third party recruiting agencies or firms.

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Sponsorship Details Sponsorship not Offered for this Role Connect With Us! Not ready to apply? Connect with us for general consideration.