NY HELP No Agency Workers' Compensation Board Title Workers' Compensation Examiner, WCB Item #3138 Occupational Category No Preference Salary Grade 14 Bargaining Unit ASU - Administrative Services Unit (CSEA) Salary Range From $54860 to $66634 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8:30 AM To 4:30 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address Statewide Administration, Provider Administration & Continuous Quality Improvement 150 Broadway, Suite #195 City Menands State NY Zip Code 12204 Duties Description The Workers' Compensation Examiner would be responsible for the following:• Review and process health care provider applications for authorization to treat injured workers and to perform independent medical examinations• Notify health care providers that the renewal of authorization to perform services in the New York State workers' compensation system is due, as directed by the Associate Workers' Compensation Examiner• Send notifications to health care providers regarding changes in licensing or board certification status and update provider records as required• Perform data cleanup for monthly and weekly reports• Process health care provider resignations• Review and process renewal applications for x-ray laboratories, x-ray bureaus, and medical bureaus • Review and process complaints against health care providers, including initial research as well as correspondence and document management•Monitor the unit's shared mailbox and respond to inquiries from external parties Minimum Qualifications Candidates must be reachable on the appropriate Civil Service eligible list.ORCandidates must have one year permanent or 55 b/c service in a title designated as appropriate for transfer in accordance with 70.1 of the Civil Service Law.ORIndividuals certified eligible for the 55b/c program under the Governor’s Program to Hire Persons/Veterans with Disabilities pursuant to Section 55b/c of the Civil Service Law will also be considered. To be considered, you must meet the minimum qualifications and provide a copy of your letter of eligibility with your response.Candidates must have:Either 1. Three years of full-time experience in a position where your primary responsibilities included extensive in-person or telephone customer service experience with the general public resolving customer's issues and/or problems; explaining programs/services, policies, or procedures; reconciling accounts; or experience examining, investigating, processing, or adjusting insurance claims; or responding to technical questions from policyholders or claimants;Or 2. An associate’s degree and two years of full-time experience described in #1;Or 3. A bachelor’s degree and one year of full-time experience described in #1. Additional Comments Please Note: A hybrid telecommuting schedule can be discussed with the hiring manager during the interview.We offer a work-life balance and a generous benefits package, worth 65% of salary, including:Holiday & Paid Time Off• Thirteen (13) paid holidays annually.• Thirteen (13) days of paid vacation leave in year one, increasing to 20+ days with additional years of service.• Five (5) days of paid personal leave annually.• Thirteen (13) days of paid sick leave annually for PEF/CSEA and eight (8) days paid sick leave annually for M/C.• Annual professional leave and educational leave opportunities for eligible staff.Health Care Benefits• Eligible employees and dependents can choose from a variety of affordable and generous health insurance programs.• Family dental and vision benefits at no additional cost.Additional Benefits• Public Service Loan Forgiveness (PSLF).• Enrollment in the New York State pension system which has earned the distinction of being one of the best-managed and best-funded plans in the nation OR Optional Retirement Defined Contribution Plan with 8% salary match (eligibility requirements apply).• NYS Deferred Compensation and an exclusive 403(b) Optional Retirement Savings Plan.• Paid Parental Leave for all employees and Paid Family Leave.• Eligibility for various life insurance options.• Access to NY 529 and NY ABLE College Savings Program• Flexible Spending Program, which allows employees to set aside pre-tax payroll deductions for eligible health care and dependent care expenses.For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.The Workers’ Compensation Board (Board) is an equal opportunity employer. The Board does not discriminate based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy-related conditions), predisposing genetic characteristics, familial status, marital status, status as a victim of domestic violence, or other applicable legally protected characteristics. The Board is dedicated to eliminating injustices and ensuring diversity in our workforce so we can better serve our staff and create a space where all feel safe to be themselves. To help meet those goals, we encourage applicants from marginalized communities to apply. We are looking for candidates who are committed to working in and contributing to an environment that fosters a sense of belonging, as well as inclusion, and celebrates people of all backgrounds, identities, experiences, and perspectives. Some positions may require additional credentials or a background check to verify your identity. Name Recruitment Unit Telephone Fax 518-486-6364 Email Address HRM@WCB.NY.GOV Address Street Human Resources Management 328 State Street City Schenectady State NY Zip Code 12305 Notes on Applying Qualified candidates should send a letter of interest and resume which lists your actual Civil Service title, salary grade and specific verifiable information as to how you meet the minimum qualifications to be eligible to apply for this position. Please send your application to HRM@WCB.ny.gov (email applications are preferred). It is important that you reference the WCB Item #3138 in the subject line of your email to ensure receipt of your application. (Please do not reference the Vacancy ID No.)