Glendale, CA, USA
34 days ago
Workers' Compensation Hearing Representative
Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job CategoryClaim, Legal

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range$77,800.00 - $128,300.00

Target Openings1

What Is the Opportunity?This position is responsible for representing the interests of the clients in the litigation of disputed Workers Compensation claims. Provides client services as part of a legal team. Independently provides aggressive case handling with a resolution focus. Remains current on related legal and regulatory governances and changes.What Will You Do?Independently handles a full to moderate caseload with low to moderate level of severity and complexity from case inception through trial/resolution with limited support.Handles hearings, court events, and other appointments independently as jurisdictionally appropriate.Works under the guidance of an assigned attorney in litigating files.Conducts legal research as necessary.Independently drafts pleadings, motions, briefs, discovery and other file documents.Understands customers' business goals and assists in achieving those goals.Actively seeks opportunities and participates in special projects and on committees.Interprets and analyzes medical reports or bills/invoices and provides disability ratings and/or other Official Medical Fee Schedules where jurisdictionally applicable.Provides recommendations and case analysis to business partners and clients on appropriate file handling strategy.Integrates legal support staff into case handling process when appropriate.Builds and maintains superior internal and external client relationships.Completes all required administrative tasks including time reporting, closed cases, and other reports appropriate to performance of job duties.Effectively makes use of technology and automation in the practice of law.Adheres to all standards of excellence in file management.Meets annual billable hour expectations.Mentors and trains less experienced staff where warranted.Perform other duties as assigned. What Will Our Ideal Candidate Have?Bachelor’s Degree or law degree preferred. Legal Studies degree strongly preferred.Strong understanding of jurisdiction’s Workers Compensation law and litigation procedures.High proficiency in using legal research software (e.g. Westlaw, Pacer), Microsoft Office and PDF Software.Strong and persuasive legal writing and oral advocacy skills.Strong organizational skillsExhibits Business Integrity.Strong evaluation and negotiation skills.Demonstrated ability to work independently and also effectively with others in a team environment.Ability to analyze legal issues with minimal supervision.Ability to clearly and succinctly articulate position.Ability to effectively understand and utilize technology and automation resources, including, but not limited to, Microsoft Office Products, Voice Recognition Technology, MA, Claim Platform and other law office management programs.Ability to analyze legal issues with minimal supervision.Appreciation for and commitment to delivery of high quality legal work.Demonstrates knowledge of the various jurisdictional rules for Workers Compensation law and litigation procedures.Demonstrates creative problem solving and analytical skills.

What is a Must Have?A minimum of 10 years of workers compensation claim or legal experience; or Hearing Representative experience with strong litigation focus; or Juris doctorate.

What Is in It for You?Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results. 

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.


If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.


Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

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