ARLINGTON, VA, 22212, USA
3 days ago
Workflow Manager
**Description** SAIC is hiring a **Workflow Manager** to provide management and operational support to the Office of the Under Secretary of Research and Engineering (OUSD(R&E) within the division, located at the Pentagon. This role requires exceptional organizational skills, attention to detail, and the ability to manage high-level correspondence and workflow processes in a dynamic and high-pressure environment. The ideal candidate will ensure all correspondence and tasking are managed effectively, tracked accurately, and delivered in compliance with established protocols and deadlines. **This position is hybrid remote. Onsite work will be at the Pentagon.** **Primary Responsibilities:** + Monitor the Correspondence and Task Management System (CATMS) to ensure tasks are accurately tracked, prioritized, and completed within defined timelines. + Triage incoming tasks, assign appropriate priorities, and proactively follow up on outstanding actions. + Ensure senior leader decisions are communicated clearly and accurately via prepared correspondence. + Draft, review, and edit correspondence, reports, and tasking packages for clarity, completeness, and adherence to established formats and standards. + Validate documents for logical structure, compliance, and alignment with senior leadership expectations. + Prepare briefing materials, reports, and supporting enclosures for senior-level review and approval. + Serve as a primary point of contact for coordinating correspondence with internal teams and external stakeholders, including OSD Front Offices, Joint Staff, Defense Agencies, Congress, and other government organizations. + Professionally engage with senior leadership and stakeholders to ensure efficient task execution and issue resolution. + Provide excellent customer service via phone, email, and in-person communication. + Maintain accountability and organization of both electronic and hard-copy correspondence files. + Ensure all correspondence control systems reflect real-time task status and document tracking. + Safeguard classified materials, ensuring proper handling, storage, and destruction in compliance with DoDM 5200.01 guidelines. + Order and maintain office supplies and ensure seamless daily operations within the Executive Correspondence Office. + Oversee document routing and ensure adherence to approved distribution protocols. + Recommend improvements to workflow processes and communication strategies to enhance efficiency and effectiveness. + Identify gaps or bottlenecks in the correspondence workflow and propose actionable solutions. **Qualifications** **Required Education:** + Bachelor’s and six (6) year's or more of experience; Master's and four (4) or more year's of experience. + In lieu of a degree, four (4) years of specialized experience (including military or industry experience) may be accepted. **Required Clearance:** + Active TS/SCI clearance. + US citizenship. **Required Qualifications:** + Minimum of five (5) years of recent and relevant experience supporting executive-level operations. + Demonstrated experience in correspondence management and workflow coordination is required. + Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Access). + Strong verbal and written communication skills. + Exceptional attention to detail and organizational abilities. + Ability to manage competing priorities in a high-pressure environment. + Familiarity with CATMS (Correspondence and Task Management System) or similar systems. + Previous experience working in a DoD or military command environment. **Desired Qualifications:** + Experience supporting Senior Executives in Government, Military (DoD Flag/General Officers), or Private Sector (Chief level) environments. SAIC accepts applications on an ongoing basis and there is no deadline. Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site. REQNUMBER: 2500351 SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability
Confirm your E-mail: Send Email