Job Description SummaryThe Operations Leader will be responsible for overseeing the end-to-end quality of HR Lifecycle and Workforce Administration process delivery in the region. The Operations Leader will manage a team of onboarding and workforce administration (hires, job changes, exits, organizational change) specialists and provide compliant wing-to-wing process delivery. This is a strategic role responsible for building a brand-new team in GE Vernova to support the transformation of our Workforce administration and lifecycle services.

Job Description

Roles and Responsibilities

Partner across the Vernova People Ops team to help design a future state organization that is positioned to deliver a seamless service experience. Ensure the team has the resources necessary to perform their job responsibilities.Lead a team that designs onboarding, offboarding and lifecycle programs and policies (in compliance with federal/ state requirements).Produce and deliver required employee communications, champion employee experience, manage seamless service experience for tier 2 escalations.Develop and monitor - Transaction Risk Controls and KPIs and SOPs and vendor operational metrics monitoring maintained through Daily Management and MOR routines.Operations team management, coaching, performance review, resource management, priority setting.Foster a “one team” environment with your team members as you mentor and coach them to grow their impact and collaboration within the business.Create a strategic partnership with key outsourced suppliers to drive strong performance and collaboration.Manage and hold vendors accountable to contractual and operational targets in the workforce admin/ lifecycle space.Sustain the LEAN Mindset essentially coach our People Ops Team in the problems solve, keep them trained and updated in LEAN methodology.Develop strong working relationships within the HR community and across peer groups to ensure effective communication and influence decisions, accordingly.Drive GE Vernova’s high standards of ethics and compliance within the team.Drive and enhance employee engagement.

Required Qualifications

Bachelor's degreeBroad experience in HR Operations/Service Delivery in multi-national companies or large corporation roles.Significant prior professional work experience with demonstrated achievement and leadership in Benefit plans, and/or Operations/Service-oriented environment.Minimum 5+ years of experience in direct people leadershipTravel may be required, as needed, to support the team and customers within the region. To be successful in this role, you will need to have the ability to work in a complex and rapidly changing work environment across multiple stakeholder groups and countries, with comfort and efficiency.Fluency in regional languages and/or English knowledge both verbal and written.

Desired Characteristics

Operational experience in payroll and benefits deliveryExperience working with outsourced providers.Experience in Lean managementSound project management skills, strategic thinking ability, process capability and analytical. skills, with the ability to deliver results by supporting activities from concept to implementation.Strong problem-solving skills to quickly identify and present the creative/collaborative solutions in partnership with plan owners.Strong communication skills: ability to influence with immediate team and across organization.Ability to make independent decisions and manage competing priorities in a fast-paced, multi-task and highly matrixed environment, and connect effectively with business leaders.Proficiency in HR systems (ex. Workday) and technologies.Proven record of managing metrics, including analysis, identifying trends, and making timely decisions.Cultural awareness & sensitivity: ability to flex style to suit differing cultural norms. Ability to anticipate and resolve challenges.Ability to drive process improvements.Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel).Solid understanding of applicable regional legislative programs/processes

Additional Information

Relocation Assistance Provided: No

#LI-Remote - This is a remote position