Detroit, Michigan, USA
9 days ago
Workforce Management Administration Clerk - MGM Grand Detroit

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

The Workforce Management Clerk is responsible for owning the experience of internal customers related to scheduling and time off performing multiple administrative tasks including email, phone and face-to-face interactions. The employee scope includes staff as well as management and functions in a collaborative and supportive environment. 


THE STARTING RATE: $19.50


THE DAY-TO-DAY:

Sort and prepare documents for scanning, removing staples, paperclips and rubber bands and unfolding, straightening, and combining forms as needed.

Index each employee record document in the Perceptive scanning system, which includes, but is not limited to verify that images are correct, legible, and accounted for.

Responsible for organization and filing of documents to be scanned.

Organize documents and updated/maintain retention data within the system utilized by the company, ensuring destruction schedules are adhered to.

Provide feedback to departments when the document retention program is not followed in accordance with company procedures.

Promote, develop, and maintain effective communication, interaction, and excellent relationship with internal customers, including ensuring their requirements are identified and consistently met.

Promote an effective relationship between the department, the business unit, other corporate departments and to ensure effective operational processes.

THE IDEAL CANDIDATE:

At least one (1) year of accounting, payroll/audit experience.

Previous experience working in a similar casino resort or Financial Shared Services Center setting.

Ability to effectively communicate in English, both oral and written forms.

Strong team player that has a direct approach and is solution oriented.

Good communication skills and demonstrate ability to resolve all situations in a professional manner.

Have initiative, strive for continuous improvement.

Ability to understand change management. This should include participating in the development of solutions which require comprehensive shifts in operational practices.

Strong customer service skills.

Have interpersonal skills to deal effectively with all business contacts.

Ability to work in a high stress, high volume and fast paced environment managing multiple tasks, projects, and personnel simultaneously.

Must have the ability to prioritize based on urgency.

Ability to work independently.

Strong organizational skills to function effectively while still maintaining attention to detail and meeting established deadlines.

Attention to detail.

Work varied shifts, including weekends and holidays.

THE PERKS & BENEFITS:

Wellness incentive programs to help you stay healthy physically and mentally

Health & Income Protection Benefits (For eligible employees)

Maintain a work/life balance

Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts

Free meals in our employee dining room

Free parking on and off shift

Various programs and networking opportunities to help you get promoted

Volunteer opportunities to give back to the community

Other various discounts with company partners such as travel, electronics, online shopping, and many more


FULL JOB DESCRIPTION:

Are you ready to JOIN THE SHOW? Apply today!

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