Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

Working with Micron's Global Communication & Marketing (GCM) team, you will be responsible for optimizing and maintaining the internal Workfront (WF) instance that supports a collaborative, integrative, holistic view of cross-GCM activities. This role will oversee GCM’s internal Workfront setup, portfolio, program, and group management, reporting, custom forms, automation, user management and license allocation. You will partner with GCM Planning and Ops leadership to develop and drive a long-term roadmap for system expansion and optimization, creating and maintaining process documentation, as well as monitoring systems and workflow standards. As duties will be diverse and multi-faceted, you must be well organized, a self-starter and be able to coordinate multiple projects and meet deadlines. This role sits on GCM’s Planning and Operations team and reports to the Senior Manager, GCM Operations.  

This position is being offered in Guadalajara, Mexico.

Responsibilities
As a strategic thinker and WF subject matter expert, you will

Partner with   Planning and Operations leadership and GCM’s MarTech team to evolve GCM’s instance to optimize processes, changing needs and operationsServe as a point of contact for Micron IT, WF account rep, and all internal users in and outside of GCMSupport day-to-day system needs and adjustments such as user management and experience, reports and dashboards, data integrity, audits, as well as user troubleshooting and support ticket trackingPromote WF adoption by working with internal teams to meet team-specific needs with consideration to org-level processes and prioritiesCreate and maintain internal instance documentation for processes, adoption, standardization, alignment, and system roadmapsResearch and communicate new features and releases internallyCreate and deliver internal training to educate users on relevant system functionality, updated features, new processes and helpful remindersWork with GCM Planning and Operations team to document onboarding/offboarding workflows in Workfront for GCM FTEs and contractorsProactively seek opportunities to create useful reports/dashboards, streamline processes, educate users, and review user feedback, adjusting and following up as needed, to ensure instance meets business needs while improving the user experienceMaintain instance health – program deactivation, user & license management, org updates as they pertain to WF Teams/Groups, etc.Develop and drive a long-term roadmap for system expansion and optimizationBuild relationships with internal stakeholders/team members as a reliable, driven project managerActively participate in Workfront networking and training events

Desired Skills 

Ability to quickly adapt to (and embrace) change and revise prioritiesAbility to help users overcome adoption obstacles – ask the right questions to understand pain points and how daily “business as usual” (BAU) works in tandem with WFCollaborative mindset, willingness to experiment and brainstorm to find solutions that meet objectivesMust be detail-oriented without losing aerial view of how small WF changes can have larger impactsExcellent communication skills, ability to translate WF language in terms users understandDemonstrated cross-functional communication, diplomacy, and relationship-building skillsAgility and speed in decision-making and execution with comfort in taking an iterative approachStrong time management skills and problem-solving skillsAbility to prioritize and drive initiatives with multiple deadlinesAdvocate for diversity and inclusion

Experience

10+ years of Operations, Project or Program Management experience5+ years of WorkFront experience and proven expertise is required, preferably in a system or Group Admin roleExperience with Adobe Fusion, Planning and content supply chain coordination is preferredProficiency in Microsoft products (e.g., PowerPoint, Excel, Teams, SharePoint)Experience in development of employee onboarding and user training programsExperience in a large, fast growing, fast paced company and/or in the high-tech sectorExperience building instance KPI reporting and analytics

Education

Degree/Major: Undergraduate or master’s degree in Business, Marketing, Communication and/or IT related fieldAdobe Certifications: Adobe Workfront Project Manager and Adobe Subject Matter Expert

"The specified role does not encompass the following responsibilities: Finalization of sales agreements or the execution of sales contracts is prohibited. The role also does not carry the authority to make definitive decisions regarding contracts, be it their conclusion or termination. Furthermore, the role is not designed to involve participation in pricing negotiations or the authorization of contracts. These activities fall beyond the permissible duties of the position."

We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.

To learn more, please visit micron.com/careers All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. To request assistance with the application process and/or for reasonable accommodations, please contact hrsupport_na@micron.com

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.

Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.