We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. 

Working Arrangement

Hybrid

Job Description

Key Accountabilities

Workiva Project Management

Consult with business stakeholders on Workiva reporting opportunities, define and document overall implementation goals, timelines and level of support requiredPartner with technical teams to build, develop and maintain data connectionsManage full-service implementations once assigned from needs assessment, design, development, implementation, and evaluation, and build strong internal relationshipsOrganize and conduct pre- and post-launch activities including requirements sessions, UAT, training, process documentation and platform supportCommunicate with key stakeholders and technical teams on status of implementations

Workiva Governance

Manage Workiva access and platform usage to ensure efficiency and standardization of Workiva implementations globallyMaintain Workiva usage metrics and monitor time savings, improved controls, and other valueDocument Workiva challenges, issues, decisions, and action items including follow up with teams to ensure timely reply and/or actionDrive operational efficiency by establishing and maintaining standard procedures, guidelines and best practices for Workiva implementation and maintenanceCollaborate with teams globally to ensure consistency in practice and compliance with policies and procedures

Workiva Training and Development

Enabling and training users – Maintain training documentation and conduct enablement sessions to provide hands on training on the Workiva platformDemonstrating Workiva proficiency – Remain up-to-date and certified on the Workiva platform and maintain familiarity on financial reporting processesOther duties and special projects as assigned

Qualifications

Bachelor's degree in Accounting, Finance, Business or equivalent practical experienceMinimum of 5 years in a finance or accounting role, ideally with experience on projects, transformation, and process improvementDeep knowledge of financial reporting processes and systemsAnalytical skills with the ability to design, organize and analyze information and reports with attention to detail and accuracyExperience with the Workiva platform is an assetExperience with drafting business requirements documentation and ability to communicate design and requirements of business reporting.Business partnering and top-notch communication skills, including the ability to build senior level relationshipsStrong written and verbal communication skillsMotivated self-starter, with the ability to multi-task and manage priorities effectivelyA team player able to react positively to changing prioritiesMust be well-organized, innovative, and possess a high level of initiative

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. 

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.