We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. 

Working Arrangement

Hybrid

Job Description

Are you looking for a supportive and collaborative workplace with great benefits, strong culture, and clear career development? You’ve come to the right place.

Why choose Manulife?

Competitive Salary packages and performance bonusesDay 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)Retirement savings benefitRewarding culture that values wellness and well-beingPerformance BonusGlobal network of industry expertsExtensive training resources

Work Arrangement: Hybrid (3x a week onsite)
Schedule: Rotating

Job Summary

GWAM Systems and Platform Services organization is seeking a self-motivated Workload Automation Specialist, who is obsessed with delivering value, is forward-thinking, and improves business process using automation tools.   

Have the skills and experience for the job? Learn more about it below!

Responsibilities

Create batch using Broadcom (CA) ESP dSeries Workload AutomationAutomate existing processes using enterprise batch scheduling tool (CA WLA) and Microsoft’s Power Platform; Power BI, Power Automate, and Power AppsCreate and maintain the standards and guidelines frameworkCollaborate with geographically and culturally diverse cross-functional teams in supporting operational activities and initiativesManage conflicting priorities, and negotiate realistic delivery times requiring minimum supervisionCreate and design batch workflows using the scheduling tool features and best practicesEnsure a smooth support transition throughout testing environments and into production

Qualifications

Experience with workflow design and batch processing using Broadcom (CA) ESP dSeries Workload Automation or equivalent scheduling tools such as Control-MFormer Technical Software Analyst, IT Support Analyst, Application Support, Application Operations, Batch Specialist, or relevant experienceDemonstrates strong oral and written communication skillsCan work the night shiftCan demonstrate a critical thinking process, is innovative Excels at organization, planning and time management skillsIndependently gather requirements and manage road bumps along the way Ability to adapt quickly and easily to changes Ability to work independently or in a team environment on larger projectsKnowledge of - Java ScriptKnowledge of SQL QueriesKnowledge of SFTPServers/network - standard knowledgeWell versed in ITIL, SDLC and Compliance

Join our global network of industry experts! Apply today.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. 

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.