JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Roles & ResponsibilitiesPeople ManagementTeam LeadershipMentoring for new joinersContribute to a positive working environmentSuccessor planningLearning and DevelopmentAttend trainingsProvide training recordsFinance & ReportingBudgetTracking budget utilizationKeep finance record for budget forecastFinance ReportingSupport JLL regional finance to ensure all costs are accurately captured and trackedOperational FinanceEnd to end PO management (incl. POR, GRR, closure, invoicing)Maintain finance trackerUpdate JLL finance trackerMaintain documentary of invoice and quotationSourcing & ProcurementEnsure the minimum amount of quotes has been received to demonstrate value for money has been achievedSupport on sourcing & procurementPrepare quotationsSeek client's approvalProcurement complianceEnsure client approval and PO has been received before JLL PO is raisedOffice ManagementSite InspectionResponsible for undertaking the inspection and filing the inspection.Raise tickets associated with defects found during inspection and ensure the tickets are resolved within SLA.PPMArrange with vendors to schedule PPMInsert all PPM on 52-week tracker and assign POCEscort and supervise vendorsKeep record for service reportsInventory & Storage ManagementResponsible for maintaining the stock level for smooth operationCommunicate with cross-functioning teams to arrange anniversary gifts and company workplace swagsSwag SupportOC SwagCommunicate with OC team for delivery and confirm receiveSupport inventory trackingBU SwagSupport stakeholders with receiving & storing arrangements.Support stakeholders with shipping swags to clientsOperation ReportMaintain operational data to contribute to monthly operational reportBuilding ManagementAlign with cross-functional team for inspection detailsEscort building management to internal office for site inspectionsEnsure building managed services are delivered (e.g. Building core cleaning, external window cleaning)Monitor and be first-response for inquiries from building management/ landlordVisitor ManagementSupport end users to use the system for pre-registrationFacilities ManagementSpecial Function Room ManagementMaintain setting and provide necessary stock to designated roomSupervise and undertake inspection to ensure the area is clean and disinfected regularlyLocker ManagementResponsible to maintain Locker management BASEPIC to receive notification (request/release/ transer)Proactively provide feedback pertaining to the system's usability, with a view to continuous improvement.Handle locker issues (i.e. Reset password, clean and clear locker)Monthly audit to ensure no unauthorized use of lockers and the locker is clean and functioningKey & Cabinet/Pedestal ManagementMaintain record of cabinet usage requestMaintain record of key in and out recordConduct regular audits to ensure compliance with key management policies and procedures.Parking MangementLiaise and support MyParking app for parking applicationSupport for special accommodations (i.e. pregnant, disabled...)Support for lost parking permitHandle general inquiriesEvent ManagementResponsible for event coordinationCorrespond with end users and cross-functional teams in Event Genie ChatSupport event set upSupport rehearsal if necessarySupport vendors, such as catering, decorations, and dismantleSupport stakeholders on procurement, such as providing quotations, liasing with vendors, etc.Update event status on Event GenieMaintain event admin materials such as flipcharts, signage, poster easelsOn-day ad hoc requestBusiness SupportWorkplace Ticketing SystemResponsible for responding and handling of workplace ticketsRespond and resolve issues within SLA timerProactively provide feedback pertaining to the system's usability, with a view to continuous improvement.Day1 supportCommunicate with a cross-functional team for arrangement (i.e. HR, IT...)Greet and assist new employees on Day 1 providing them with orientation materials and introducing the Workplace Ticket System for further assistance.Access Badge ManagementSupport reception where applicableBusiness Card ManagementBe PIC on Business Card Admin PortalGet notifications from the systemPrepare mock ups for end users' approvalLiaise with vendors, order business cards and ensure timely delivery and product qualityRecord and billing submissionStakeholder EngagementCommunicate in Office Life group to extend support on office managementProvide service in polite and professional mannersPerformance Management (KPIs)Understand internal KPI and operate to achieve standardMonitor 3rd party vendors to ensure service qualityReception ServicesProvide support to cover reception when necessaryMail ServicesSupport mail service where applicableFood ServicesPropose and order snacks and beveragesConsumption trackingVendor ManagementRegular inspections to ensure 3rd party vendors SOW meet client's expectation, including but not limited to below servicesCleaning servicesDelicate cleaningPest controlLandscapingEnvironment, Health and Safety (EHS) ResponsibilitiesComply with all HSE guidelines, policies and requirements.Project SupportSupport sourcing and procurement of projectsSupport stakeholders on relocationSupport office expansion and omissionSupport and cover operations as instructed by the leadersLocation:
On-site –Mandaluyong, PhilippinesIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.