JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

Mō tēnei tūranga mahi | About the role

The Workplace Coordinator Lead is responsible for delivering exceptional client experiences through on-site workplace services, fostering strong relationships between JLL, clients, and guests. As the first point of contact, they welcome employees with genuine hospitality and provide thoughtful services. Additionally, this role serves as the primary contact for all curation and mailroom operational tasks.

An Overview of the role:

Build and maintain strong relationships with stakeholders, ensuring their needs are met and minimizing escalations.Manage a wide range of workplace services, including facilities management, event coordination, meeting room maintenance, and technical support guidance.Ensure adherence to workplace guidelines, maintain high service standards, and identify opportunities for service expansion.Manage team operations, including mailroom and curation tasks, direct report productivity, and performance.Prevent stakeholder escalations for operational tasks and work with ANZ Experience lead to implement processes and procedures.Foster a positive team culture, provide training on administrative tasks, and conduct performance reviews for direct reports.Serve as the point of contact for the FM team and collaborate with the Workplace Experience Manager to align with business needs.

Ngā pūmanawatanga ōu | What you will bring

The ideal candidate for the Workplace Coordinator Lead position should possess the following key skills and experiences:

Well-developed interpersonal skills and ability to manage stakeholder relationships Strong time management and project coordination abilities Experience in hospitality, hotel management, or high-end corporate concierge services Prior experience managing meeting room services Proven track record in continuous improvement initiatives and client reporting Experience managing a small team Ability to present a professional and friendly corporate image

Nōu te rourou | What's in it for you

Leverage global resources and expertiseDedicated mentoring programs and global L&D offering to grow your careerHolistic wellness programme to support your overall wellbeingAn active DE&I Committee with an inclusive workplace culture, regardless of gender, ethnicity, age or experience.

Mō mātou | What we're about

JLL is a global leader in helping clients envision where people live, work, play, shop, and eat; we’re all about shaping the future of real estate for a better world!

We see a Brighter Way forward not only for our clients and communities but, most importantly, our people. Having received the Advanced GenderTick Accreditation earlier this year and recently being named the finalist for the 2024 HRNZ Diversity, Equity & Inclusion Award, we continue to offer industry-leading employee experience and growth opportunities through our shared behaviours:

Be Present – physically, mentally, and with vulnerabilitySmile on Your Dial – positive energy and mindsetGive Time – nothing valuable can be lost by taking timeHonour Our Potential – unity is strength, and the cooperation of many minds makes us betterSeek Your Heat – provide space for others to grow and be open to providing and receiving feedbackNever Above, Always Beside – talent will get you in the door, but character will keep you in the room

Tono mai, apply today!

If you are keen to explore where JLL can take you in the Commercial Property Industry, apply today, quoting job reference number REQ413586.

Location:

On-site –Auckland, New Zealand

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.