Workplace Service Coordinator
ICONMA, LLC
Our Client, a Software company, is looking for a Workplace Service Coordinator for their Chicago, IL location. Responsibilities:
+ The Workplace Services Coordinator, Front Desk is a constant resource for our employees and makes the first direct impression on client employees and customers.
+ Work with and get direction from the Associate Manager of Workplace Services to maintain and provide excellent customer service and support to the office.
+ Assist internal customers (employees) with all Workplace Services related items.
+ Greet and direct guests in a timely and professional manner.
+ Assign temporary and guest badges as required.
+ Ensure all guests are properly signed into the Visitor Log system.
+ Notify staff of visitors, candidates, customer arrivals.
+ Complete a daily check of temporary access cards, ensure all cards are accounted for and returned daily.
+ Maintain an electronic list of access cards assigned to staff, providing lost or damaged access card numbers to the security team for cancellation.
+ Maintain a presence on instant messaging app Slack, sending periodic reminders and updates.
+ Respond to and follow up on all incoming emails and in a timely and efficient manner.
+ Assist with overall maintenance of the organization, communicate any and all maintenance issues with building management in a timely and efficient manner
Requirements:
+ Must have skills: Experience working in a professional setting; especially in a lobby, Bubbly outgoing customer facing skills, Dependable, Professional verbal and written communication, Google experience - Google calendar, GMail , Slack/Instant messaging. MacBook usage
+ Teachable skills: The client way of greeting customers, employees and company protocol
+ Optional skills: Any additional office or technology experience is always a plus.
+ Collaborating with the lobby security and badge force teams.
+ Assist with troubleshooting temporary badge issues.
+ Share information regarding building amenities
Why Should You Apply?
+ Health Benefits
+ Referral Program
+ Excellent growth and advancement opportunities
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
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