JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Shape the Future of Workplace Experience at JLL At JLL, we're transforming real estate for a better world. As our Workplace Services Coordinator + Mailroom Driver Hybrid, you'll become the heartbeat of our client's workplace—creating exceptional environments where people thrive. Joining this team means you will drive our JLL behaviors and values of Teamwork, Ethics and Excellence with collaboration across service lines and locations.

What this job involves – The Workplace Services Coordinator + Mailroom Driver Hybrid serves as the friendly face of our facilities team, ensuring workspaces remain pristine, functional and welcoming. With a focus on operational rigor, you'll maintain a visible presence on campus, delivering services with speed and responsiveness while building strong relationships through effective integration with everyone you encounter.

As our frontline problem-solver, you'll embody proactivity by addressing customer concerns and facility issues before they escalate. Acting as our vigilant presence throughout campus, you'll help the team respond faster, close work orders more efficiently, and demonstrate accountability by meeting all Service Level Agreement (SLA) commitments.

What You'll Do:

Operate a company vehicle to pick up and deliver mail, packages, and interoffice correspondence on a set daily schedule, demonstrating operational rigor through disciplined adherence to the route and timeline

Process, sort, and distribute all incoming and outgoing mail, packages, and deliveries with speed and responsiveness while maintaining accurate electronic logs and records with operational rigor

Perform routine vehicle inspections and proactively report any maintenance issues promptly

Adhere to all traffic laws and company safety policies, showcasing proactivity in preventing accidents and ensuring a safe work environment for yourself and others

Research delivery tracking information and resolve any mail or package-related issues for clients, taking accountability for complete mail service management

Maintain organized mailroom operations including regular inspections and proactive inventory management of supplies

Ensure compliance with postal regulations and procedures while handling sensitive mail with appropriate care and attention to detail, reflecting operational rigor

Identify and implement process improvements to increase efficiency in mail operations using data-driven insights and cost conscious approaches

Deliver outstanding customer service, addressing inquiries and solve problems with speed and responsiveness, ensuring client satisfaction and positive experiences

Manage work orders, track tickets, assign tasks, and verify completion within SLA requirements, demonstrating accountability for service excellence

Conduct regular site inspections, proactively identify and address issues before they impact the workplace experience

Support reception duties as needed, creating positive first impressions through exceptional customer service while managing visitor tracking and security access with speed and responsiveness

What You Bring:

2-3 years of administrative, facilities management, or hospitality experience

Technology proficiency with Microsoft Office or Google Workplace Suite

Strong communication skills and customer-focused mindset that facilitates integration across teams

Problem-solving abilities and attention to detail demonstrating operational rigor

Self-motivation with exceptional organizational skills and accountability for outcomes

Proactive mindset to anticipate and address workplace needs before they become issues

Understanding of Cost Conscious resource management principles

Ability to gather and apply data-driven insights to improve workplace experience

Physical Requirements:

Ability to walk campus throughout the day

Capacity to lift or move objects up to 50 pounds

Valid driver's license for operating company vehicles

Knowledge of current postal codes, procedures, and regulations

Join our team and help shape environments where people and businesses achieve their ambitions!

Estimated compensation for this position:

57,000.00 – 66,560.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –San Francisco, CA

Job Tags:

Google Jobs

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.