At GAF, we cover more than buildings. We cover each other. No matter what role, tenure, or track, under this roof you are empowered to be there for your teammates, your customers, and especially your community. Under this roof, we don’t back down from hard work– we support one another in pursuit of something bigger. We define the future while leading the present. And under this roof, we own our opportunities. Becoming the market leader only happens when everyone feels they have the opportunity, and the support, to thrive. We are GAF. And under this roof, we protect what matters most. **Job Summary** A key member of the Workplace Technology team, the Workplace Technologies Specialist Operations will be responsible for the Implementation and Support of Enterprise Technologies, Hardware, and Plant IT Support. This role will provide onsite support at Residential and Commercial Plants. The Workplace Technology team is dynamic, constantly evolving, and innovative. The Workplace Technologies Specialist Operations must possess the skills to multitask Support and Projects in a fast-paced environment. **Essential Duties** + Laptop / PC Replacements - Properly migrate, procure, and ship back old devices. + Google Workplace Support (GMail, Docs, Sheets, Slides, Meet, Google Drive) + Assist with local Plant support as well as other Plants and HQ remote support + Tablet Provisioning and Support + Assist with Local Plant Network Support + Printer Support & Troubleshooting + Google Meet and AV Equipment Support + Monitor, log and track assigned technical problems in our Ticket Management system (Service Now) + Support IOT & WMS Android Tablets + Support Digital Display Boards + Collaborate with other Plant and Corporate IT Staff + Document procedures, standards, and best practices + We need a Workplace Technologies Specialist that can perform the above tasks as well as possess the ability to quickly dive into critical issues and perform Root Cause Analysis. You should be confident in your capacity to provide support and communicate to GAF leadership. **Under This Roof We Require** + High School Diploma + 5+ Years of supporting Windows Operating Systems in an Enterprise or Manufacturing Environment + Proven Ability to Multitask **Under This Roof We Also Value** + Bachelor’s Degree Preferred + Understanding of Mobile Technology (iPhones, Androids, iPads, and Tablets) + Understanding of Plant Network Topology w/ Wireless Troubleshooting skills + Knowledge of Google Workspace (Preferred) + Knowledge of Service Now a Plus + ITIL Foundation a Plus Consideration will be given based on geography, candidate experience, and qualifications. Annual Salary Range: 72,000-92,000 **How We Protect What Matters Most:** 1. We offer a wide range of health insurance options that include medical, dental, and vision for you and your family. 2. Our Family-Building benefits support the many different journeys to fertility and parenthood. 3. Our robust 401K plan includes an employer match contribution with your pre-tax and/or Roth contributions. 4. Other exciting programs and perks are available to help employees achieve work-life balance, including (but not limited to) a wellness program, free financial coaching, a referral program, and product rebates when purchased for an employee’s primary residence. 5. Professional growth and development are very important to us! We offer internal training programs and courses, as well as a generous tuition reimbursement program. 6. We put diversity and inclusion into action with our Employee Resource Groups, which unite employees based on common perspectives, identities, demographic factors, or out of a desire to be an ally. GAF complies with federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR Services at 833-HR-XPERT. We believe our employees are our greatest resource. We offer competitive salary, benefits, 401k, and vacation packages for all full time permanent positions. We are proud to be an equal opportunity workplace and GAF, Standard Logistics, SGI, and Siplast are proud to be affirmative action employers. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know. If applying for positions in the U.S., must be eligible to work in the U.S. without need for employer sponsored visa (work permit). Privacy Policy (https://www.gaf.com/en-us/about-us/privacy-and-legal/privacy-policy) **CA Privacy** Applicant Notice (https://www.gaf.com/en-us/about-us/privacy-and-legal/applicant-privacy-notice) With 130+ years in the industry, GAF is the leading roofing manufacturer in North America. As a member of the Standard Industries family of companies, we are also part of the largest roofing and waterproofing business in the world. Our communities help give our work meaning and the products we manufacture help protect what matters most. The shingles help to shelter the families living in the homes in our towns. The TPO helps protect what is under that hospital’s roof. In addition to quality products, we make sure they are installed by quality craftsmen and women. The full GAF portfolio of solutions is supported by an extensive national network of factory-certified contractors. GAF continues to be the leader in quality and offers comprehensive warranty protection on its products and systems. Our success is driven by a commitment to empowering our people to deliver advanced quality and purposeful innovation and the desire to protect what matters most. ​