We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

In this position... 
 

The Service Information Commodity Lead is responsible for the quality and on time development and release of service information (Workshop Manual, Wiring Diagrams, Powertrain Controls/Emission Controls Manual, Cross Vehicle Publications, Pre-Delivery Inspection Sheets) to support North American Ford and Lincoln vehicles. 

Ideal Candidate:

The ideal candidate is one which has an excellent understanding of automotive electrical and mechanical repair procedures and has experience working as an automotive technician, preferably at a Ford dealership.  

Required Skills

Expert in vehicle diagnosis and repair procedures needed to repair vehicles. Familiar with Ford service information development process Ford dealership experience  Bachelor's degree Demonstrates ability to manage various projects, working with PD, quality, and service information development supplier. Familiar with Ford Scan tools (Ford Diagnosis and Repair System and Integrated Diagnostic System), including module programming functions.  Overall technical knowledge of vehicle components and subsystems preferred Demonstrates strong problem solving skills Ability to work in a team environment Proficient in English language – able to interpret technical specifications.

 

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage

• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more

• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more

• Vehicle discount program for employees and family members and management leases

• Tuition assistance

• Established and active employee resource groups

• Paid time off for individual and team community service

• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

• Paid time off and the option to purchase additional vacation time.

 

For more information on salary and benefits, click here: https://fordcareers.co/GSRnon-HTHD
This position is a range of salary grades GSR5 - GSR8 .

Visa sponsorship is not available for this position. 
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

Onsite work of up to three days per week may be required for candidates within commuting distance of a Ford hub location. #LI-Hybrid   #LI-KH2
 

Service Information Commodity Lead Responsibilities:

Manage the quality and on time development and delivery of service information, working with Product Development, Quality, Service Information Supplier, and other Subject Matter Experts for New Model North American programs Review and resolve publication concerns/improvements for current and past model programs Support warranty quarterback projects targeting spend reduction actions