Kuala Lumpur, Wilayah Persekutuan, MY
21 days ago
Workstation Specialist

Job Summary
• This role is responsible for developing an understanding of the organization's offerings, building strong client relationships, and identifying sales opportunities to contribute to the organization’s revenue growth. The role analyzes sales data, promotes account growth, and collaborates to create custom solutions as per clients’ needs. The role enhances sales skills through training, stays updated on industry trends, and supports in optimizing sales strategies.

What a Workstation Specialist does at HP: 
• Develops an understanding of the organization's products, services, solutions, and software, including unique value propositions and competitive advantages.
• Builds professional relationships with clients, gaining a deep understanding of their unique business and IT needs.
• Identifies sales opportunities related to technical specialties within existing accounts in collaboration with account managers.
• Analyzes sales data to track progress, contribute to sales forecasting, and identify areas for improvement in sales techniques and approaches.
• Contributes to account growth by identifying upselling and cross-selling opportunities within existing client accounts.
• Collaborates with product development teams to create custom solutions or tailor existing offerings to meet specific client needs.
• Takes ownership of tracking and reporting on key sales metrics and using data-driven insights to optimize sales strategies.
• Participates in training sessions and workshops for the sales team to enhance sales techniques and communication skills.
• Stays updated on industry trends, market dynamics, and the competitive landscape to enhance expertise and contribute to market positioning.


Education & Experience Recommended
• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 2-4 years of work experience, preferably in technical selling, consultative selling, account management, or a related field or an advanced degree with little or no work experience.

Preferred Certifications
NA

Knowledge & Skills
• Balancing (Ledger/Billing)
• Business Development
• Business To Business
• Customer Relationship Management
• Demonstration Skills
• Enterprise Sales
• Marketing
• Merchandising
• Outbound Calls
• Presales
• Product Demonstration
• Product Knowledge
• Sales Engineering
• Sales Process
• Sales Prospecting
• Selling Techniques
• Solution Selling
• Technical Sales
• Value Propositions
• Wireless Sales

Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope
• Impacts immediate team and acts as an informed team member providing analysis of information and limited project direction input.

Complexity
• Responds to routine issues within established guidelines.

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere.

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