The International Rescue Committee responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, IRC offers life-saving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in more than 40 countries and in 22 U.S. cities, IRC restores safety, dignity and hope to millions who are uprooted by conflict or disaster. IRC leads the way from harm to home.

CONTEXTUAL BACKGROUND

The IRC has been present in Nigeria since 2012 when the organization responded to flooding in Kogi state. In February 2014 the IRC moved into Adamawa State in NE Nigeria to provide humanitarian interventions through a multi-sectoral, integrated approach for conflict affected populations. IRC Nigeria now operates a country office in Abuja and field offices in Mubi and Yola of Adamawa State, Maiduguri and Monguno of Borno state and Damaturu of Yobe State. Currently, IRC Nigeria implements programs primary health care, nutrition, environmental health, women’s protection and empowerment, protection, child protection, education, food security & livelihoods.

Job Overview/Summary

The Case Worker will provide psychosocial support, basic case management support to survivors of gender-based violence through individual counselling follow up support, referrals and dissemination of information on available GBV services to encourage access to services. She/he will in collaboration with the Response Officer oversee provision of psychosocial /group support, skills building, information sessions and other recreational activities that promotes social support networks and cohesion with women and girls at the women and girls’ centers/safe spaces

Major Responsibilities

Provide direct support and care for adult and child survivors of gender-based violence, including counseling and basic case management. Case management services will include Assessment of needs of clients, developing an action plan with clients, Implementing the plan with clientsProvide physical accompaniment to GBV survivors if requested to access medical and other services according to their wishes, choices, and decisions.Conduct direct and regular follow up of GBV survivors through home visits and based on survivors wishes and consent.Case closure (when appropriate)Conduct direct follow up of GBV survivors through home visits and regular follow up visits based on survivors’ wishes and consent.Ensure proper documentation of reported GBV incidences through utilization of GBVIMS case intake, action, follow up and other case management forms appropriately.Follow GBV guiding principles of respect, confidentiality, and safety/security and non- discrimination while providing services to women and girls.Monitor how the GBV referral pathway is working through making direct follow ups with other organizations that are providing services to survivors.Conduct and help plan and organize psychosocial/ group support activities with women and adolescent girls to meet the emotional needs of survivors, build support networks among women/girls, and promote social integration of survivors and other vulnerable women.Work with women and girls in the community to identify their needs, interests and priorities, and where possible, adapt activities according to these to ensure activities offered are culturally appropriate and meet the needs of women and girls.Ensure that vulnerable women and girls including GBV survivors are engaged on psychosocial activities of their choice that will support their healing and recovery.In collaboration with the WPE Assistant Community Mobilizers, conduct awareness raising activities on GBV and its health consequences, promoting available services to women and girls, and addressing the stigma preventing women and girls from accessing support and services with activities for female only group.In collaboration with the WPE team, participate in meetings with community leadership structures when necessary to advocate for the needs of women and girls, and encourage their participation in GBV prevention and response activities in the communities.

Program Management, Technical Quality, and Strategy

Program Development

Staff Performance Management, Learning & Development:

Required for all positions with supervisory responsibility, if special considerations are needed (e.g. remote management), make this additive to the base language here.Hire, supervise, and build the capacity of team members in relevant technical and management competencies.Develop and implement remote management capacity building approaches to build the strengths of the team in Syria. Coach, train, supervise and mentor direct-report staff, including communicating clear expectations, setting annual performance objectives, providing regular and timely positive and constructive performance feedback, and providing documented semi-annual performance reviews.Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.Approve and manage all time, attendance and leave requests to ensure adequate departmental coverage; ensure monthly, accurate timesheet submission and carry out probationary reviews..Hold high-quality meetings with each direct report on a regular and predictable basis, at least monthly.Provide a measurable development plan including on-the-job learning with the aim of strengthening technical capacity, exchanging knowledge within the team and providing guidance on career paths. As required identify staff performance issues and work with Human Resources to document and address these in accordance with the National Staff Employment Policies.Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.Promote and monitor staff care and well-being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs of both national and international staff.Look for opportunities to support staff in their career growth, where appropriate. As part of succession plan and nationalization goals, identify, train and develop capability and capacity of national staff to successfully transition role and responsibilities, by the end of assignment.Adhere to and act in accordance with the IRC Global HR Policies and Procedures, and communicates through word and example a high standard of compliance with all applicable policies and regulations.

Research, Learning and Analysis

Coordination & Representation

Key Working Relationships

Position Reports to:  WPE Case Management Officer

Indirect/Technical Reporting:

Position directly Supervises:

Key Internal Contacts:

Country Program: 

Region/Global: