WW Performance Planning + Operations Manager Culver City,California,United States Corporate Functions Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work! Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for a Worldwide Performance Planning and Operations Manager to help us do extraordinary things. We are seeking a highly skilled and strategic leader to head our Performance Planning + Operations team, part of the global performance marketing organization within Apple Retail. The successful candidate will have a deep understanding of performance marketing, analytics, and technical marketing operations. They will be responsible for shaping the technical roadmap, driving the measurement framework, and managing our global investment strategy to align marketing performance with the broader business goals. **Description** Technical Vision & Strategy: Define and communicate the vision for the team’s technical roadmap, with a focus on innovation, operational excellence, and aligning with the global marketing strategy. Measurement Strategy: act as business lead on the development and execution of our measurement roadmap in collaboration with Marketing Analytics and Data Science, ensuring robust and scalable metrics for tracking campaign effectiveness. Investment Strategy & Planning: own the global investment strategy, including goal setting and coordination of resource allocation to spend media dollars more effectively across channels. Align marketing spend with company goals and market opportunities. Executive Reporting: Manage the team responsible for global reporting and deliver clear, actionable insights to leadership on marketing performance. Cross-functional Collaboration & Stakeholder Management: serve as a cross-functional thought partner to Marketing Analytics, Finance, Commercial Marketing and Commercial Management teams to ensure alignment on goals, strategies, and operational plans. Operational Excellence: Lead process improvements to streamline workflows across marketing planning, insights, and execution. Foster a data-driven, results-oriented team culture. **Minimum Qualifications** + Bachelor’s degree or foreign equivalent + 10+ years of experience in performance marketing, digital marketing, or a related analytical/technical marketing role + 2+ years leading high-performing teams (5+ preferred) + Expertise in marketing measurement, analytics, and technical infrastructure for performance tracking (e.g., martech, adtech) + Proven ability in executive-level reporting and communication **Key Qualifications** **Preferred Qualifications** + Master’s degree in Marketing, Data Science, Business, or related field + Experience managing global teams or working in a global capacity + Strong technical skills with a deep understanding of marketing analytics platforms, dashboards, and reporting tools, including martech/adtech or automation tools + Familiarity with program management for large-scale, global, or seasonal campaigns + Solid knowledge of investment strategies, budgeting, and marketing forecasting on a global scale + Skilled at influencing and collaborating across departments and leadership levels + Demonstrated ability to manage complex projects and drive operational efficiency **Education & Experience** **Additional Requirements** **Pay & Benefits** + At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $176,700 and $266,100, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. + Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) **Apple Footer** Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) . Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) . Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) . Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) . Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) . Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.