Job Summary 

The Youth & Family Resource Coordinator is responsible for supporting youth and caregivers participating in the H.E.A.R.T. (Health Education and Relationship Talk) Initiative through direct services, community referrals, and educational workshops. This role ensures families have access to mental health, wellness, and support resources, while also planning and facilitating family engagement events that promote healthy youth development. The position fulfills key grant deliverables, including facilitating workshops, distributing wellness-related resources, and community outreach. 

Primary Responsibilities 

Youth & Family Support 

Provide 1:1 support to youth who are self-referred or referred by educators, including conducting needs assessments and making follow-up contacts.Assist youth in crisis using trauma-informed, culturally responsive practices and refer them to appropriate services (mental health, family planning, etc.).Maintain relationships with referral partners (school counselors, nurses, social workers, and youth-serving community organizations).Maintain up-to-date resource guides including crisis intervention, mental health, and wellness support.Facilitate or support evidence-based curriculum sessions as needed.

Parent Engagement & Community Education 

Plan and lead family-focused engagement events (e.g., family dinners, health fairs, Family Unity Nights).Facilitate at least 4 parent/community workshops annually aligned with grant deliverables.Topics may include:Protect Your Peace: Mental Wellness for Everyday LifeYouth Mental Health First Aid (post-certification)Let’s Talk: Family Communication ToolkitThe Wellness ToolboxEmotional IntelligenceFinding BalanceSupport and track family involvement in workshops, events, and services.Refer parents and caregivers to wraparound services (employment support, counseling, trauma education, etc.).Strengthen family communication, promote risk reduction, and encourage emotional and social growth.

Grant & Program Accountability 

Facilitate a minimum of 4 workshops per year targeting Boys & Girls Clubs parents and the community.Reach 400+ participants annually (duplicate attendance allowed).Distribute at least 1,000 wellness-related resources each year.Recruit participants through active community outreach, partnerships, and program marketing.Track attendance, participation trends, referrals, and impact data.Submit accurate monthly, quarterly, and annual reports on time.Collaborate with evaluators to develop and monitor outcome measures.

 

Education & Experience Requirements 

Bachelor's degree in education, Psychology, Social Work, Public Health, or related field preferred.Minimum 2 years of professional experience, including at least 1 year working in mental health, human services, family engagement, or youth development.Experience with program implementation, workshop facilitation, and community resource coordination.

 

Ideal Candidate Profile 

Skilled facilitator with strong presence and ability to engage diverse groups.Well-connected within Milwaukee’s education, mental health, and community networks.Experienced in outreach, recruitment, and relationship-building with families.Culturally responsive, trauma-informed, and adaptable to community needs.Creative and organized, with a commitment to outcomes and impact.

 

Skills & Competencies 

Crisis response and trauma-informed careWorkshop design, facilitation, and public speakingStrong communication, documentation, and organizational skillsKnowledge of Milwaukee-area mental health and family support servicesComputer literacy (Excel, Google Suite, data tracking platforms)

 

Additional Requirements 

Valid driver’s license and proof of insurance.Must participate in all required Club and/or funder training.Evening or weekend hours may occasionally be required for events.

 

Physical Demands & Work Environment 

Regularly required to sit, stand, reach, and use hands.Occasionally lift up to 30 pounds.Work environment is generally moderate in noise level and accommodates reasonable physical needs.

 

BGCGM provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. BGCGM complies with applicable state and local laws governing non-discrimination in employment. Auxiliary Aids and services are available to individuals with disabilities upon request. If you need this material interpreted to a language you understand or in a different format, or need assistance in accessing services, please contact us at 414-267-8100. Deaf, hearing or speech impaired callers may reach us by the Wisconsin Relay number 711.